Bascom Palmer Eye Institute - University of Miami Health System
Ophthalmology • Naples, FL • Since 1973
About
Summary: Bascom Palmer Eye Institute is part of the University of Miami Health System, a leading nonprofit academic medical center based in Miami. As a flagship ophthalmology center within Sylvester Comprehensive Cancer Center and the UMiami Health System, Bascom Palmer delivers advanced eye care, research, and education. It operates under the University of Miami Health System umbrella, serving patients in South Florida, including Naples, with specialized eye care and affiliated services.
Clinic Type
Ophthalmology
Address
Baseline information not provided on page
Phone
305-243-2900
ExecutiveHealth@miami.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
Please check with
Languages Spoken
FAQs
What insurances are accepted?
The page lists multiple insurers including Aetna (various plans), AvMed, and UnitedHealthcare among others.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.2 out of 5 stars (122 reviews)
Patients praise
- Highly skilled and thorough physicians, particularly for specialized retinal care
- High quality of medical exams and professional demeanor of the doctors themselves once seen
Common complaints
- Extremely long wait times for appointments (often several hours)
- Poor communication and slow responsiveness from office staff, especially regarding medication refills and urgent care needs
- Perception of being overbooked or disorganized scheduling management
- Instances of perceived disrespect from staff/security
"The physician was absolutely amazing, first class, extremely thorough and the provided the most comprehensive exam I have ever had. The physician was extremely patient, kind and not rushed."
— Patient review via LocalityBiz"The worst medical attention I have ever received. The surgeons are good but patient concern is horrible."
— Patient review via WebMD"Took hours and waited for EVERY procedure. 100+ patients a day for 2 docs. Schedule you in packs."
— Patient review via Yelp (archived listing)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bascom Palmer donates furniture to Lighthouse Collier | GB Daily | gulfshorebusiness.com — Jul 8, 2026
- University of Miami Miller School of Medicine Names Dr. Pradeep Ramulu Chair of Ophthalmology and the Bascom Palmer Eye Institute - InventUM — Jun 1, 2026
- Bascom Palmer Remains No. 1 in 2025 U.S. News & World Report Rankings — Jul 29, 2025
- Bascom Palmer named top ophthalmology hospital for 24th time — Jul 29, 2025
- Bascom Palmer Eye Institute Ophthalmologist Reaches 100-Case Cataract Surgery Milestone - InventUM — Oct 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
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