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Clinic Type

Family Medicine

Address

1953 Waterfall Dr Ste A, Nappanee, IN 46550

Phone

574-773-4101 / 574-773-5483

Email

beremarkable@mercyhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family medicine
  • Primary care
  • Clinic services (general)

Team

  • Family Medicine Nappanee Team, null — Clinic group

Insurance & Payment

Languages Spoken

  • English
  • Vietnamese
  • Hindi
  • Punjabi
  • Russian
  • Tagalog
  • Dutch
  • Japanese
  • French
  • Korean
  • Arabic
  • Burmese
  • German
  • Chinese
  • Spanish
  • English (notice language services)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google): 4.5/5 stars (79 reviews)
  • Healthgrades (Dr. Kendell Stephens): 4.4/5 stars (12 ratings)
  • WebMD (Dr. Eric Miller): 4.5/5 stars (14 ratings)
  • Healthgrades (Dr. Alfred Schlorke): 5/5 stars (5 ratings)
  • Healthgrades (Dr. David Coil): 3.9/5 stars (13 ratings)

Patients praise

  • Compassionate and attentive bedside manner
  • Doctors who listen to concerns and take time to explain treatments
  • High patient satisfaction with specific providers and their clinical care skills
  • Staff described as amazing or kind in positive reviews

Common complaints

  • Scheduling and availability issues (e.g., long wait times for appointments, spotty availability)
  • Negative experiences with office staff (e.g., perceived rudeness, unprofessionalism, scheduling errors)
  • Feeling unheard or dismissed regarding health concerns or requests for second opinions

"Dr Stephens listens to your concerns before jumping to one certain treatment. He’s great with kids. He always goes the extra mile."

Healthgrades Review

"Her availability is spotty at best. She is unwilling to accommodate even when it was an error on the part of her staff. Twice we have been turned away due to a scheduling error."

Healthgrades Review

"Totally inept and staff lacks professionalism. You have choices for care in Nappanee and surrounding communities. Please, please, don't make Dr. Houck and this clinic one of your options."

Healthgrades Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Nappanee, IN·Family Medicine

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Nappanee, IN·Family Medicine

Beacon Medical Group (BMG) is the physician practice network within Beacon Health System, a large locally owned non-profit health system serving the region. BMG includes primary and specialty care providers integrated with Beacon Health System’s hospitals and services (e.g., Memorial Hospital of South Bend, Elkhart General Hospital, and other facilities). The system highlights nearly 8,000 associates and over 1,000 physicians/providers across its facilities, with leadership including executives tied to Beacon Medical Group (e.g., Dale Patterson as President, Beacon Medical Group) and areas like quality, physician practices, and surgical services. For the specific location you asked about—WaNee/Nappanee—the information implies Beacon Medical Group operates within the Beacon Health System footprint, which includes facilities and providers in Elkhart and surrounding communities. If you’re seeking details on a WaNee/Nappanee-based Beacon Medical Group clinic or OB-GYN services (as referenced in related headlines), you may find the local Beacon Medical Group OB-GYN presence for River Oaks in Elkhart relevant, but direct confirmation of a WaNee/Nappanee clinic location should be verified on Beacon Health System’s site or by contacting Beacon Health System/Beacon Medical Group directly.

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