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About

Arches Medical Rhode Island (Medical Group) is a physician-led, privately held medical practices network focused on primary care and critical access for adults in Rhode Island. It operates as an independent practice association (IPA) to enhance physician contracts and financial independence, with physician ownership opportunities in the IPA. Key details: - Industry: Medical Practices; Type: Privately Held - HQ: Cambridge, MA; 2 US offices - Locations mentioned: Cambridge, MA (HQ and offices). No explicit Wakefield or Narragansett address listed in the provided content. - Staffing: 25 employees (up 56.5% YoY) - Funding: $1.3M - Services: Committed to exceptional primary care; accepting new patients across 7 primary care sites (as stated) - Contact: info@archesmd.com or info@archesmed.com; Phone: +1-857-856-5550 - Aliases: arches medical rhode island (medical group); arches medical partners - LinkedIn: linkedin.com/company/arches-medical-rhode-island Note: The provided information confirms Rhode Island primary care focus and Wakefield/Narragansett are not explicitly listed as locations. If you need confirmation of Wakefield or Narragansett sites, I can check for specific addresses or additional locations.

Clinic Type

Internal Medicine

Address

481 Kingstown Rd, South Kingstown, RI 02879

Phone

(401) 789-0283

Email

info@archesmedical.com

Opening Hours

Monday 8:00am – 4:30pm; Tuesday 8:00am – 4:30pm; Wednesday 8:00am – 4:30pm; Thursday 8:00am – 4:30pm; Friday 8:00am – 4:30pm; Saturday Closed; Sunday Closed

Telehealth

Available

Services Offered

  • Internal Medicine
  • Primary Care
  • Preventive Care
  • Diagnosis and Treatment
  • Family Medicine
  • Nurse Practitioners
  • Physician Assistants
  • Telehealth (mentioned in extras)

Technology & Equipment

  • Telehealth
  • Athenahealth (portal referenced)

Team

  • Catherine Wilson, MSN, APRN-F — Physician / APRN
  • Heidi Dorris — Physician
  • Joseph Manes — Physician
  • Karen Johnson, APRN, CNP, FNP-C — Physician
  • Darlene Males — Physician
  • Nitin Damle — Physician
  • Evelyn Asante — Physician

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the hours of operation?

Office Hours: Monday - Friday 8:00am – 4:30pm; Saturday - Closed; Sunday – Closed.

Do you offer telehealth services?

Same Day Telehealth.

What is the address of Arches Medical Wakefield?

481 Kingstown Rd, South Kingstown, RI 02879.

What is the phone number for Arches Medical Wakefield?

(401) 789-0283.

Who staffs Arches Medical Wakefield?

Physicians, Nurse Practitioners and Physician Assistants.

What is the name of the practice now?

Arches Primary Care in Wakefield (formerly South County Internal Medicine).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Aggregate review platforms (Birdeye, BestHospitalNearMe): 4.2 to 4.4 out of 5 stars

Patients praise

  • knowledgeable and compassionate individual providers
  • welcoming and helpful front desk staff in some instances
  • team-oriented environment in specific locations

Common complaints

  • difficulty reaching staff by phone
  • long wait times for appointments and in-office visits
  • frustration with scheduling and provider turnover
  • billing and administrative issues
  • inconsistent communication and responsiveness

"Can never get anyone from the Wakefield office to return my calls."

Patient review via Birdeye

"I made an appointment online, checked in & submitted my documents, then they called the day before my appointment (in April) to tell me they couldn’t see me until December. Ridiculous."

Patient review via Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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