Endocrinology, Diabetes & Metabolism - Nashville, TN - Ascension
Endocrinology • Nashville, TN • Since 1898
About
Summary: - Ascension Saint Thomas is a nonprofit, faith-based health system based in Nashville, TN, with a 125-year history (founded 1898) and more than 300 sites of care, including 18 hospitals and affiliated clinics. - It provides comprehensive care across primary and specialty services, including cardiology, neurology, oncology, orthopedics, women’s health, kidney and heart transplant programs, spine and GI, urgent/ER care, and primary care. - Headquarters: Nashville, TN; key U.S. locations include 2000 Church Street, Nashville; 1700 Medical Center Parkway, Murfreesboro; 4220 Harding Road, Nashville. - Purpose-built network through joint ventures and affiliated practices to deliver extensive cardiovascular, stroke, endocrinology, diabetes, metabolism, and general medical services in Middle Tennessee, with a broader international footprint (UK, Canada, Panama). - Notable leadership and recent departures are listed; the system emphasizes research, partnerships, and specialty care expansion. If you’re specifically looking for Endocrinology, Diabetes & Metabolism services in Nashville, Ascension Saint Thomas operates within the Nashville area as part of its broader network of hospitals and clinics, offering endocrine and metabolic care among its listed specialties. For precise clinic locations, providers, and appointment options, check the Ascension Saint Thomas Nashville locator or contact the Nashville campuses directly.
Clinic Type
Endocrinology
Address
300 20th Ave N Fl 9, Nashville, TN 37203
Phone
(615) 284-1400
careers@ascension.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Juliana Matthews): 3.7/5 (15)
- WebMD (Dr. James Sullivan): 4.5/5 (14)
- Vitals (Dr. Swaroopa Bartakke): 3.7/5 (52)
- U.S. News & World Report (Dr. Terri W. Jerkins): 4/5 (217)
- U.S. News & World Report (Dr. Andrea L. Hayes): 3/5 (143)
- U.S. News & World Report (Dr. John R. McRae): 5/5 (41)
- U.S. News & World Report (Dr. Juliana J. Matthews): 4.35/5 (20)
Patients praise
- Many providers are praised for medical expertise, thoroughness, and ability to explain complex conditions clearly
- Patients often describe individual physicians as kind, caring, and attentive listeners
- Some patients report a smooth and professional surgical/hospital experience with kind staff
- Appreciation for the convenience of services like telehealth and location options
Common complaints
- Frustration with office staff, including perceived lack of responsiveness and communication issues regarding appointments and prescriptions
- Complaints regarding billing practices, including surprise billing, potential deceit, and difficulty contacting billing departments
- Occasional reports of providers being perceived as dismissive, condescending, or not listening to patient concerns
- Concerns regarding office organization and the overall patient experience environment
"She is incredibly patient and compassionate, and she handles sensitive the office are also great. If you need an endocrinologist, you should definitely visit her."
— Healthgrades (Dr. Juliana Matthews)"The wait at the office was relatively short, and I was greeted with kindness and helpfulness. Dr. Bartakke is one of the best doctors, she is very relatable and understanding."
— Vitals (Dr. Swaroopa Bartakke)"This company uses deceitful billing tactics. Their billing representatives lied to me two separate times about our bill then sent us to collections."
— BBB Business Profile (Ascension Saint Thomas Hospital Midtown)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Shichun Bao, MD – Diabetes & Metabolism Endocrinologist for Diabetes With Renal Manifestations in Nashville, TN — Jun 18, 2026
- Dr. Shichun Bao, MD - Endocrinologist in Nashville, TN — May 14, 2026
- Dwight Towler named new director of Division of Diabetes, Endocrinology and Metabolism - Vanderbilt Health News — Oct 29, 2025
- Longtime pediatric endocrinology director Bill Russell to focus on research, patient care - Vanderbilt Health News — Jan 7, 2026
- Find Care with Stacy Brown, FNP – in Mount Juliet, TN | MNT — Aug 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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