Urgent Care Centers in Nashville, TN
Urgent Care • Nashville, TN • 1 location (Nashville) locations
Clinic Type
Urgent Care
Address
—
Phone
+1-972-745-7500
uccmedicalrecords@hcahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
CareNow Virtual Care available
Services Offered
Technology & Equipment
Insurance & Payment
—
Walk-in, In-clinic pharmacy options (select locations), Virtual visits (CareNow Virtual Care)
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Ascension Saint Thomas Urgent Care - Donelson: 4.7 stars (1,362 reviews)
- CareNow Urgent Care - Bellevue: 4.8 stars (1,122 reviews)
- Ascension Saint Thomas Urgent Care - Hermitage: 4.8 stars (1,485 reviews)
- Concentra Urgent Care: 4.2 stars (1,284 reviews)
Patients praise
- Convenience and accessibility for minor illnesses and injuries
- Friendly, kind, and patient staff, particularly when dealing with families or elderly patients
- Efficient online check-in processes that minimize waiting room time
- Professional and knowledgeable medical providers (PAs, NPs, and doctors)
- Clean and well-maintained facilities
Common complaints
- Billing and insurance disputes, including unexpected charges and difficulties with payment processing
- Long wait times, sometimes extending for several hours
- Staff professionalism issues, including reports of rude or unhelpful front desk personnel
- Potential for misdiagnosis due to the fast-paced nature of urgent care visits
- Risk of exposure to contagious illnesses in shared waiting areas
"This is the only urgent care I have been to where I have had a pleasant experience. We always feel very comfortable there... it's like having a second trusted doctor for us."
— Ascension Saint Thomas Urgent Care - Donelson Review"Absolutely the worst urgent care out there. Unless you don't mind 3 to 5 hour waits, rude staff, and payment up front to wait that long."
— Concentra Urgent Care Review"I loved that they texted me when they were ready for me so I could wait at home and not in the waiting room."
— CareNow Urgent Care - Downtown North Gulch ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Liza Samuel - Physician Assistant in Nashville, TN — May 14, 2026
- Vanderbilt Health and Williamson Medical Center Walk-In Clinic, Franklin — Apr 30, 2025
- Vanderbilt Health to open Acute Care Center - Vanderbilt Health News — May 8, 2026
- Tennessee Centers Now Accepting Wellpoint/Amerigroup and Ambetter Insurance | Urgent Team - Family of Urgent Care and Walk-in Centers — Oct 16, 2025
- Tracy L. Carter, NP - Nurse Practitioner in Shelbyville, TN — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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