Behavioral Health Services
Behavioral Health • Natchitoches, LA
Clinic Type
Behavioral Health
Address
1450 Keyser Ave, Natchitoches, LA 71457
Phone
(318) 214-4380
unsubscriberequest@constantcontact.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is Insights?
An inpatient psychiatric program for ages 40 and above with specialized mental health services.
What services does Insights provide?
Private patient rooms, individual, group, activity, education and family therapy, medication management, comprehensive discharge planning, multidisciplinary treatment team.
Who can refer to Insights?
Physicians, healthcare professionals, nursing care centers, hospitals, friends and family members may refer an individual to our programs 24 hours a day.
Does Insights discriminate on any basis?
This facility does not discriminate on the basis of race, color, national origin or disability.
Is there pre-admission screening and transportation?
Insights provides confidential pre-admission screenings and transportation to and from the unit.
What payment plans or insurance coverages are accepted?
Medicare, Medicaid/Magellan and most major health plans cover services for qualified patients.
How can I contact Insights for more information?
For more information, please call (318) 214-4380.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Natchitoches Behavioral Health Clinic): 2.7/5 stars (9 reviews)
- Rehab.com (Natchitoches Regional Medical Center Behavioral Health): 4.3/5 stars (412 reviews)
Patients praise
- Some patients report positive experiences with specific providers and staff members who are described as caring
- Appreciation for certain treatment programs and effective therapy services
Common complaints
- Reports of rude, unprofessional staff and receptionists
- Long wait times and difficulties with scheduling or rescheduled appointments
- Concerns regarding lack of empathy and poor treatment experiences
- Dissatisfaction with medication management and treatment approaches
"This is hands-down one of the worst places I’ve ever been. It took me three hours to get my first appointment then they rescheduled me the following appointment."
— Birdeye review (Natchitoches Behavioral Health Clinic)"This place really cares. NP Jessica Peluso is great along with her staff."
— Rehab.com review (Natchitoches Regional Medical Center Behavioral Health)"I have never in my life been treated so poorly. The people who work at this place lack professionalism, empathy, kindness, and humbleness."
— Rehab.com review (Natchitoches Regional Medical Center Behavioral Health)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nova Vital Recovery cuts ribbon on addiction treatment facility in Natchitoches | News | ktbs.com — Jun 5, 2026
- New OMC Counselor is ready to serve more patients | Natchitoches Parish Journal — Mar 19, 2026
- Outpatient Medical Clinic is fully ‘Joint Commission Accredited’ | Natchitoches Times — Oct 10, 2025
- Mental Health Workforce Program seeks candidates, placement sites - Northwestern State University of Louisiana — Jun 24, 2026
- Relias Healthcare and Natchitoches Regional Medical Center Announce New Partnership to Enhance Emergency Medicine Services - Relias Healthcare — Dec 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Natchitoches
Northwest Louisiana Human Services District (NLHSD) – Natchitoches - Overview: A nonprofit-style government services district focused on healthcare, developmental disabilities, prevention, and behavioral health in Northwest Louisiana. HQ in Natchitoches with an additional Shreveport office. - Contact & presence: Website nlhsd.org; phone 318-676-5111; LinkedIn: nlhsd-natchioches. Global site presence is modest (monthly visits ~8k; bounce ~0.6%; pages/visit ~1.6). - Structure: Small organization (1 employee listed) with a consulting role; operates under SIC/NAICS codes tied to government and social services. - Locations: Two offices in the region: - Natchitoches, LA 71457 - 1310 N Hearne Ave, Shreveport, LA 71107 - Focus areas: Healthcare resources; developmental disability services; prevention; behavioral health services in Northwest Louisiana.
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