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About

New England Hand Associates is a small orthopedic practice specializing in hand, wrist, elbow, and shoulder care. The firm operates from Milford, MA, with four locations serving the western Boston suburbs, and provides prompt surgical and non-surgical orthopedic services across ages. Key points: - Headquarters: Milford, MA; four locations in western Boston suburbs - Services: Hand, wrist, elbow, and shoulder conditions; includes prompt surgery when needed - Contact: Phone number listed as (508) 872-7881 - Website: nehand.com - Size: Very small practice (2 employees) - Online presence: About 2,183 monthly visits; overall low traffic; US-focused - Reviews: Employer rating 2.0/5.0 (based on 1 review) Note: The provided data does not include specific Natick contact or exact Natick location details. If you need Natick-specific contact and directions, I can search for the Natick location and share the address, phone, and hours.

Clinic Type

Orthopedics

Address

NATICK OFFICE: 313 Speen Street, Suite 203, Natick, MA 01760; HOPKINTON OFFICE: 1 Lumber Street, Suite 105 & 205, Hopkinton, MA 01748; SATELLITE/EMERSON/HOSPITAL LOCATIONS: Emerson Hospital Center for Specialty Care, 54 Baker Avenue Extension, Suite 201, Concord, MA 01742; Emerson Health, 830 Constitution Avenue, Littleton, MA 01460

Phone

(508) 872-7881

Email

hello@hedyandhopp.com

Opening Hours

Monday-Thursday: 8:00am–4:30pm; Friday: 8:00am–4:00pm

Telehealth

Available

Services Offered

  • orthopedic surgery
  • hand therapy
  • workers compensation/personal injury
  • hand/upper extremity specialties
  • shoulder
  • elbow
  • wrist
  • hand

Technology & Equipment

  • orthopedic surgery
  • hand therapy
  • specialties in hand/wrist/shoulder/elbow

Team

  • Louis M. Jurist, MD — MD, orthopedic surgeon
  • Michael P. Brunelli, MD — MD, orthopedic surgeon
  • Jeffrey F. Dietz, MD — MD, orthopedic surgeon

Insurance & Payment

  • Aetna Health Plan
  • Blue Cross/Blue Shield
  • Cigna Healthcare
  • Coventry/First Health
  • Fallon Community Health Plan
  • Harvard Pilgrim HealthCare
  • Medicare
  • Minuteman Health
  • Neighborhood Health Plan
  • Tricare Standard
  • Tufts Health Plan
  • Unicare
  • United Healthcare
  • Fallon Direct Care (managed Medicaid)
  • Tufts Network Health & Together (managed Medicaid)
  • United Healthcare Community Plan (managed Medicaid)
  • Blue Cross/BlueShield
  • Fallon Direct Care
  • Tufts Network Health & Together
  • United Healthcare Community Plan

As an out-of-network patient, you may reimburse us directly and submit the claim; co-payments/deductibles may apply; plans vary by location and product

cash, checks, Visa, MasterCard, Discover, American Express

Languages Spoken

  • English

Pricing

  • Office visit by appointment only; hours may vary by location
  • Phone for main office (508) 872-7881

Current Offers

New patient information or offers

FAQs

What services are offered?

Orthopedic hand/upper-extremity care, hand therapy, and other related services.

How to request an appointment?

Call the main office at (508) 872-7881.

What are your office hours?

Regular office hours Monday–Thursday 8:00am–4:30pm and Fridays 8:00am–4:00pm; hours may vary by location.

Do you accept cash payments?

Starting 3/3/2025 NEHA is cashless for copays/balances; major credit cards accepted for payment at time of service.

What insurance plans do you participate with?

See Insurance / Payment / Billing section listing many plans; some are not accepted and are out-of-network.

What is the main contact number?

Main office phone: (508) 872-7881.

Where are the offices located?

Natick, Hopkinton, Concord, and Littleton offices with specific street addresses listed.

What should I bring for my first visit?

Not specified on page.

Awards & Accreditations

  • Not listed on page

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BusinessYab: Generally positive feedback for specific providers (e.g., Dr. Jurist) (5 reviews mentioned on BusinessYab)
  • Yelp: Generally negative, citing experiences like 'terrible' or 'avoid this place' (Multiple negative reviews aggregated from Yelp)

Patients praise

  • Knowledgeable, personable, and capable surgeons (specifically citing Dr. Jurist)
  • Clear explanation of procedures and recovery plans
  • Effective and successful surgical outcomes for some patients

Common complaints

  • Poor patient care experiences and surgical outcomes
  • Unfriendly or dismissive staff interactions
  • Concerns regarding high patient volume and feeling rushed (money-focused)
  • Heavy administrative/paperwork burden for new patients

"AVOID THIS PLACE! This place was terrible from start to finish."

Yelp (via MapQuest)

"I tend to be a little skeptical of doctors and their abilities, however, Dr Jurist is refreshingly capable, smart, and personable. Highly recommend."

BusinessYab

"My finger surgery was a complete disaster. I strongly advise against seeing this doctor, as I now face permanent loss of movement..."

BBB Business Profile

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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