Mass General Brigham Express Care, Natick
Urgent Care • Natick, MA • Since 1994
About
Summary: Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare). It includes major hospitals such as Massachusetts General Hospital and Brigham and Women’s Hospital, plus specialty and community hospitals, home care, urgent care, and a licensed health plan serving Massachusetts and southern New Hampshire. MGB is a principal teaching affiliate of Harvard Medical School and employs roughly 82,000 people. The organization is headquartered in Somerville, MA, with a broad footprint of services and affiliates, and has undergone recent restructuring and cost-control efforts. If you need exact address or availability for an Express Care location in Natick, I can search for the current Natick Express Care site and hours.
Clinic Type
Urgent Care
Address
219 North Main Street Natick, MA 01760
Phone
857-282-2355
patientbilling@partners.org
Opening Hours
Urgent Care Center hours are subject to change, depending on clinical capacity and wait times.
Telehealth
24/7 Virtual Care (Virtual Urgent Care)
Emergency Care
If you are experiencing a medical emergency, including chest pain, dizziness, heavy bleeding, loss of consciousness, trouble breathing or speaking, or severe abdominal pain, please call 911 or visit your nearest emergency room.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Mass General Brigham Express Care (Natick)?
Lab services, Imaging, Same day care for non-urgent conditions, and treatment for a wide range of illnesses and injuries for adults and children ages 3 and older.
What are the wait times or wait time policies?
Wait times are for non-life-threatening illnesses and injuries; those with more serious medical needs will be seen first. Urgent Care Center hours are subject to change based on clinical capacity and wait times.
What should I do in a medical emergency?
Call 911 or visit your nearest emergency room.
Is there a virtual care option available?
Yes, 24/7 Virtual Care is available for minor illnesses and injuries.
What is the exact address of the facility?
219 North Main Street Natick, MA 01760.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Promallu (Aggregated): 3.7/5 (172)
- Yelp/Apple Maps: 2.0/5 (14-18 (Yelp/Maps))
Patients praise
- Professional and kind medical staff
- Convenient hours and location
- Clean environment
- Efficient care for some patients
Common complaints
- Long wait times
- Lack of privacy at check-in desk
- Complaints about billing and third-party charges for medical equipment
- Reports of dismissive or unprofessional behavior by staff
- Concerns about thoroughness of medical examinations
"No privacy during check in. They need to fix. But besides that out standing! What a great ..great staff. The kindness is striking and so unusual for this area of healthcare -Well done!!"
— Apple Maps Review"I was there with an ankle sprain. The doctor gave me a support boot and told me it would be covered by my insurance. This boot is about $60 from my search, but the provider for MGB, name Surgi care, sent a $400 bill to my insurance... I have never seen such ridiculous charges..."
— Promallu Review"Wait times over two and a half hours. Nothing ti say except what the fuck--it's called URGENT care for a reason"
— Yelp/Mapquest ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mass General Brigham Express Care, Natick — Jul 9, 2026
- Mass General Brigham Imaging, Natick — Dec 16, 2025
- Medical Assistant, Urgent Care - Myworkdayjobs.com — Jun 3, 2026
- Mass General Brigham Medical Group Suburban Massachusetts Inc — Dec 19, 2025
- Mass General Brigham hiring Practice Manager, Primary Care in ... — Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Natick
Natick Urgent Care is a walk-in urgent and acute care clinic located at 4 Mercer Rd, Natick, MA 01760. It offers on-site digital X-ray, 17 exam rooms, and comprehensive patient services with fee transparency. The facility operates as a private, active healthcare provider with a small local team and multiple US-based offices. It serves patients in Natick and surrounding areas, with top services focused on urgent care, exams, and acute care. Contact: 508-488-5488 or visit natickurgentcare.com.
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