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About

Summary: - Waterbury Hospital is part of the UConn Health Community Network. The site highlights its mission to deliver compassionate, high-quality health care through a collaborative team of professionals. - It uses the Waterbury Hospital platform to share network news, events, and updates, including recent activity around Medicine Research Day and hiring events. - A specific recent update mentions the UConn Health Community Network Medical Group in Watertown (and related network growth), with notes on new provider additions and appointment availability. If you’re specifically seeking information about the UConn Health Community Network Medical Group in Naugatuck, this page indicates the broader Waterbury/UConn Health network and related updates but does not provide detailed Naugatuck-specific information. Consider checking the Medical Group section or contacting the hospital directly for Naugatuck-specific providers and appointment options.

Clinic Type

Primary Care

Address

305 Church Street, Suite 15

Phone

(203) 729-6641

Email

OCRComplaint@hhs.gov

Opening Hours

Monday: 8:30 a.m. – 5 p.m.; Tuesday: 8:30 a.m. – 5 p.m.; Wednesday: 8:30 a.m. – 6 p.m.; Thursday: 8:30 a.m. – 5 p.m.; Friday: 8:30 a.m. – 5 p.m.; Saturday: Closed; Sunday: Closed

Services Offered

Team

  • Kimberly Silva — APRN

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com (Dr. Brimal Patel): 4.3/5 (18 ratings)
  • WebMD Care (Dr. Brimal Patel): 4.5/5 (19 ratings)

Patients praise

  • Compassionate and knowledgeable physicians
  • Effective communication and listening skills in many cases
  • Patient-Centered Medical Home recognition for high-quality primary care
  • Helpful and courteous office staff reported by some patients

Common complaints

  • Frustration over insurance network disputes leading to canceled appointments
  • Perceived lack of compassion or listening from some providers
  • Difficulties with billing and administrative processes
  • Concerns regarding the frequency of follow-up visits for prescriptions

"Best personality. Caring. But most of all listens to you and helps fix your health! Best yet, follows up!"

Vitals.com review for Dr. Brimal Patel

"Dr Patel does not listen to the patient. He made me feel as though I didnt know anything. He made me xcome in every 2 months for my prescriptions where as other doctors only think 2 times a year is enough."

WebMD Care review for Dr. Brimal Patel

"It's very disconcerting to all of a sudden to be told, ‘Hey, I can't see you because you know, your insurance won't pay.’"

NBC Connecticut regarding UConn Health insurance dispute

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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