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About

Summary: - San Bernardino County Human Services (SB County HS) is a government agency in San Bernardino, CA, within the Government Administration sector. The homepage is wp.sbcounty.gov/hs. - It serves as the county’s Human Services department and is actively operating, with Headquarters in San Bernardino. - Notable program mention: San Bernardino County Homeless Veterans Initiative (a nonprofit supporting homeless veterans) associated with the county, including housing milestones (1000+ veterans housed historically via the initiative). - Key contact options: multiple phone numbers listed for public inquiries (various 888/800 numbers). - Aliases and presence: also referenced as “san bernardino county human services” and “hsconnection”; LinkedIn presence exists. If you’re specifically looking for information on the “DBH Internet Website - San Bernardino County Needles,” this page is the county Human Services site, not a Needles-specific DBH (Department of Behavioral Health) site. For Needles, you may need to search for: - San Bernardino County Needles DBH or Behavioral Health resources - Needles satellite office contact or hours - County behavioral health services in Needles, CA Direct links or pages to a Needles-specific DBH site are not provided here. If you want, I can search for the Needles DBH/Behavioral Health page and summarize that.

Clinic Type

Behavioral Health

Address

150 S Lena Rd, San Bernardino, California 92408, US

Phone

(800) 398-0018

Email

DBHInnROADsReferrals@dbh.sbcounty.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Available for crisis via urgent behavioral health services (no appointment necessary)

Services Offered

  • Urgent behavioral health services
  • Substance Use Disorder and Recovery Services (SUDRS)
  • Outpatient clinics and services
  • Other behavioral health services and supports
  • Patients’ Rights protection
  • Workforce education and training
  • Uniform Method of Determining Ability to Pay (UMDAP)
  • NX upgrade to myAvatar electronic health record
  • WE2 Program (Wellness, Weight Loss, Emotion Control, and Exercise) program

Technology & Equipment

  • myAvatar electronic health record (NX upgrade)
  • DBH training materials video training

Team

  • San Bernardino County Department of Behavioral Health — Organization

Insurance & Payment

UMDAP sliding scale based on income and ability to pay

Languages Spoken

FAQs

What services are available at DBH and contract provider outpatient mental health clinics?

Crisis intervention, assessment/referral, individual/group therapy, medication support, case management, drug/alcohol and educational workshops (outpatient clinics and services).

What types of services are offered for substance use disorders?

A wide variety of substance use disorder recovery services for youth and adults, including outpatient services and residential treatment (SUDRS).

Are there any payment restrictions for DBH services?

No DBH client or potential client will be denied access to services due to inability to pay; UM­DAP sliding scale based on family size, income and assets.

How can I contact the DBH for crisis or helpline needs?

Access Unit (Behavioral Health Helpline) at (888) 743-1478 and Screening Assessment and Referral Center (Substance Use Disorder Helpline) at (800) 968-2636; Community Crisis Response Team via Call (800) 398-0018 or Text (909) 420-0560.

Where can I find handbooks and directories for Mental Health and Drug Medi-Cal programs?

Mental Health Plan and DP/DMO Organized Delivery System Member Handbooks (English/Spanish/Mandarin/Vietnamese) and related large print versions; provider directories for Mental Health Plan and Substance Use Disorder and Recovery Services.

Who can I contact for training questions?

DBHTraining@dbh.sbcounty.gov or call 909-252-4017.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • San Bernardino County Department of Behavioral Health Facebook Page: 88% recommend (33 Reviews)

Patients praise

  • Comprehensive outpatient mental health and addiction services
  • Availability of diverse treatment approaches like CBT and individual counseling
  • Acceptance of a wide range of insurance plans

Common complaints

  • Formal grievance procedures for patient dissatisfaction
  • Channels available for reporting fraud, waste, abuse, or rights violations

"88% recommend (33 Reviews)"

San Bernardino County Department of Behavioral Health Facebook Page

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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