Ozark Center - New Directions Neosho
Behavioral Health • Neosho, MO • Since 1990
About
Ozark Center is a nonprofit behavioral health system based in Joplin, MO, serving southwest Missouri and operating under Freeman Health System. Key points: - Services: Mental health care, counseling/therapy, addiction treatment, and children’s services; includes New Directions (substance use services program) with a history dating back to 1979. - Locations: Headquarters and offices in Joplin, MO (two addresses listed). The query mentions Neosho; Ozark Center’s primary listed locations are in Joplin, with no Neosho office noted in the provided highlights. - Organization: Founded 1990, nonprofit, about 95 employees. - Outreach: Active in Mental Health Awareness Month; posts about program history and staff milestones (e.g., retirement announcements). If you’re specifically looking for New Directions in Neosho: the provided information shows New Directions as Ozark Center’s substance use program, but there is no Neosho location listed among the two Joplin addresses. You may want to verify current service areas or contact Ozark Center directly for Neosho availability.
Clinic Type
Behavioral Health
Address
214 North Washington Street, Neosho, Missouri 64850
Phone
417.347.7840
CommunityHealth@freemanhealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 2.33/5 (6)
- Recovered.org: 4.03/5 (Not explicitly specified total count, based on aggregated data)
- Recovery.com: 1.8/5 (5)
Patients praise
- Supportive and empathetic staff members noted by some patients
- Effective recovery and mental health programs for some individuals
- Helpful inclusion of co-occurring disorder and trauma-informed care
- Nurturing atmosphere for some demographic groups like seniors and veterans
Common complaints
- Frustration with long wait times for appointments and administrative processes
- Reports of inconsistent communication and unprofessional staff behavior
- Negative experiences regarding facility maintenance and comfort, such as old beds or lack of amenities
- Concerns about perceived lack of genuine concern from certain providers
"It saved me... I wish they took better care of their counselors but I believe it was during a transitional time for them. Made some real friends that I'm still in contact with and ate fabulously. Only downside was my last day there did not go so great."
— FindRehabCenters.org"This place is beautiful on the outside but hideous on the inside. Definitely a money making scheme... The beds at this place are 100 years old and half of the residents went without pillows... I do not recommend this treatment center."
— FindRehabCenters.orgSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ozark Center - New Directions - Neosho Office — Jun 28, 2026
- Ozark Center-New Direction Neosho Clinic - MapQuest — May 6, 2026
- Spencer Ellis, CRAADC, MARS, SQP - Freeman Health System — Feb 7, 2026
- Certified Peer Specialist - New Directions - Joplin, MO - Indeed.com — Nov 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
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