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Mercy Hospital Joplin is a nonprofit, private hospital in Joplin, Missouri (founded 1896; formerly St. John’s Regional Medical Center). It operates a Level II trauma emergency department, with 100+ beds and a local footprint at 100 Mercy Way, Joplin. Affiliated with the Kansas City University of Medicine and Biosciences, it employs about 138 staff and offers specialty medical care. The hospital gained notoriety for rebuilding after the 2011 tornado and reopened in 2015. For specifics on a physician like Charles Youngho Ro, MD (General Surgery, Mercy Neosho), this page does not provide direct biographical details or his Mercy Neosho affiliation. For surgeon-specific information, consider Mercy’s site search or contacting the hospital directly.

Clinic Type

General Surgery

Address

Mercy Clinic, Joplin, MO

Phone

855-420-7900

Email

disabilityaccommodations@mercy.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • General Surgery
  • Trauma Surgery

Team

  • Charles Youngho Ro, MD, Weill Cornell Medicine; Saint Luke's Roosevelt Hospital-General Surgery; American Board of Surgery — General Surgeon / Trauma Surgeon

Insurance & Payment

Mercy accepts most plans under this insurance provider. Please verify with your insurance provider before scheduling.

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • DocSpot: 4.94/5 (51)
  • WebMD: 4.5/5 (9)
  • Vitals: not explicitly aggregated, mixed feedback (12)

Patients praise

  • excellent surgeon
  • fantastic communication
  • professional and knowledgeable
  • listens well to patients
  • down to earth

Common complaints

  • rude nurse

"He is easy to talk to and listens extremely well. There needs to be more doctors that treat there patients this way. Great surgeon and down to earth."

Healthgrades

"Dr. Ro was professional knowledgeable and very thorough. My questions were answered regarding my concerns and surgical procedures options explained."

Mercy website

"Dr. Ro is an excellent surgeon who also is fantastic in communication. ... His nurse is beyond rude."

Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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