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About

New Bedford Community Health Center (NBCH) is a nonprofit, patient-focused health center based in New Bedford, MA (founded 1979). It offers comprehensive medical and behavioral health services, including urgent care, primary care (adult and pediatric), dental health, addiction counseling, nutrition and wellness, and mammography/radiology/labs. NBCH emphasizes equitable, culturally competent care for all regardless of ability to pay. The organization operates 4 offices (headquartered at 874 Purchase St, New Bedford) and employs about 44 staff. Website: gnbchc.org.

Clinic Type

Dental

Address

New Bedford Community Health Dental practice

Phone

508-984-7031

Email

info@gnbchc.org

Opening Hours

Monday–Friday 8:00 am–6:00 pm

Emergency Care

Emergency Care available

Services Offered

  • General dentistry for the entire family
  • Emergency Care
  • Preventative Care
  • Pediatric Dentistry
  • Restorative Work (fillings, dentures, and partials)
  • Periodontal Therapy (treatment of the gums including deep cleanings)
  • Minor Oral Surgery/Extractions

Team

  • Trung Doan, DDS — Director of Dental

Insurance & Payment

  • MassHealth
  • other insurances (unspecified)
  • other forms of insurance (accepted)

NBCH accepts most forms of insurance, including MassHealth, with a sliding fee scale for those who qualify.

sliding fee scale, insurance, cash, credit/debit (implicit from typical practice)

Languages Spoken

  • Spanish
  • Portuguese
  • English (implied)
  • other interpreter services available on request

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local: 2.5 out of 5 stars (Not explicitly stated, but includes feedback from multiple users)

Patients praise

  • accessible, community-focused mission for all income levels
  • dedicated staff members identified by some patients
  • recent recognition for improving healthcare access and health IT quality

Common complaints

  • long wait times for appointments and medical services
  • perceived staff attitude and lack of professionalism
  • frustration with appointment cancellations and communication
  • concerns about the quality of care and administrative management

"I've been waiting for this appointment for months and they tell me it's been canceled... They haven't even notified me that my appointment is canceled."

— LocalityBiz review

"I worked at the GNBCHC for 22 years. I can speak about the good services the health center brings to the entire community. The health center does haves staff that is dedicated and committed to..."

— Yahoo Local/Yelp review by former employee

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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