NBCH | Behavioral Health
Mental Health Care • New Bedford, MA • Since 1979 • 1 (Downtown New Bedford Health Center) locations
About
New Bedford Community Health Center (NBCH) is a nonprofit, multicultural community health center serving southeastern Massachusetts since 1979. It offers integrated behavioral health services alongside medical, dental, nutrition, and wellness programs, with a focus on equitable, patient-centered care for all, regardless of ability to pay. Key details: - Services: Behavioral health (including counseling), medical care, urgent care, dental, nutrition and wellness, mammography/radiology/labs; office-based addiction treatment and addiction counseling also mentioned. - Location: Headquarters at 874 Purchase St, New Bedford, MA 02740 (4 offices total in the United States). - Organization: Private nonprofit, with a mission to provide culturally competent care to diverse communities. - Size & reach: About 44 employees (with growth noted), annual revenue around $24.1 million; founded 1979; presence in New Bedford (and broader Southcoast area). - Contact: Phone 508-992-6553. If you’re specifically seeking behavioral health services in New Bedford, NBCH provides outpatient behavioral health care integrated with primary medical services and addiction counseling, aiming to serve patients regardless of insurance or financial status.
Clinic Type
Mental Health Care
Address
Health Center located in Downtown New Bedford
Phone
508-992-6553
info@gnbchc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services does NBCH Behavioral Health provide?
Offers compassionate and coordinated care for life challenges; referrals to Behavioral Health professionals; team-based care with primary care.
How can I schedule or refer to Behavioral Health?
Ask during primary care visit, send a MyChart message, or call to schedule a visit or phone call.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 4-star charity rating from Charity Navigator (based on financial/accountability practices) (9 (Facebook reviews summary))
Patients praise
- Increased patient trust in providers regarding specific care programs like reproductive health
- Commitment to high-quality care recognized by national awards (e.g., HRSA Quality Awards)
- Efforts to improve patient engagement and health information technology usage
- Provision of compassionate and coordinated behavioral health and substance use disorder treatment services
Common complaints
- Concerns regarding administrative issues such as appointment cancellations, scheduling difficulties, and lack of notification
- Mixed patient experiences with communication and quality of care
- Some reports of unprofessionalism and dissatisfaction with staff treatment
"I've been waiting for this appointment for months and they tell me it's been canceled. I want to schedule another appointment. They say I have to wait another year in October. They haven't even notified me that my appointment is canceled."
— LocalityBiz user review"In an Upstream survey, NBCH patients reported an increase in both provider trust around contraceptive care and in 'never feeling pressured by health center staff to use or continue a birth control method.'"
— Upstream/NBCH Partnership InsightsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rockland Trust Invests in NBCH Expansion with $150K Donation — Jan 13, 2026
- New Bedford High School-based community health center to open — Sep 8, 2025
- Bristol County Savings Bank Commits $150,000 to New Bedford Community Health’s More Access, Better Care Capital Campaign — Sep 4, 2025
- New Bedford Community Health Receives $1.5 Million Lead Gift from The Manton Foundation to Expand Access to Primary Care — Aug 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health care clinics in New Bedford
All Care Wellness/All Care Homecare LLC is a private medical practice with mental health services, including treatment for anxiety and addictions, based in Massachusetts. The company operates three offices (including locations in Stoughton and New Bedford) and advertises experienced providers with multiple mental health offerings. Key details: - Headquarters: Stoughton, MA; additional office in New Bedford, MA - Services: Mental health care and treatment - Contact: 781-436-3352 - Revenue: ~$26.4M; small workforce (about 6 employees listed) - Website: allcarehomecarema.com - Notable for: Three convenient locations and focus on mental health, anxiety, and addictions - Web presence: Limited monthly visits, strong employer reviews (4.9/5 across 4 reviews) with good work-life balance and culture ratings If your focus is New Bedford mental health care, note the New Bedford address at 2343 Purchase St, New Bedford, MA 02746.
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