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Southcoast Health Brain and Spine

Pain Management • New Bedford, MA • Since 1996

About

Southcoast Health, a nonprofit health system based in New Bedford, MA, offers integrated health services across southeastern Massachusetts and Rhode Island. For Brain and Spine / Pain Management in New Bedford, Southcoast Health provides orthopedic and neuro services with on-site diagnostics, aiming to restore mobility and quality of life. The system includes specialized physicians (e.g., neurology and orthopedics) and advanced imaging capabilities, with facilities and personnel located in New Bedford (HQ) and surrounding offices. Key points: - Organization: Southcoast Health System (nonprofit, private ownership) - Location: Headquarters and primary services in New Bedford, MA - Services relevant to Pain Management/Brain and Spine: Orthopedic care, neurology consultation, on-site diagnostics, and advanced imaging as part of comprehensive care - Access points: Multiple sites around New Bedford; main HQ at 101 Page St, New Bedford, MA 02740 - Contact: General information 844-744-5544 or 1-508-679-3131; info@southcoast.org

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Clinic Type

Pain Management

Address

101 Page St, New Bedford, Massachusetts 02740, US

Phone

844-744-5544

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://brainandspine.southcoast.org/pain-management/

Services Offered

Pain management
Multidisciplinary pain care
Evidence-based therapies and procedures
Trigger point injections
Epidural steroid injections
Spinal cord stimulation
Physical therapy
Occupational therapy
Complementary therapies
Coordination with neurosurgery and orthopedic providers
Primary care collaboration

Technology & Equipment

NSAIDs
corticosteroids
trigger point injections
epidural steroid injections
spinal cord stimulators

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Southcoast Health (Dr. Richard Dowd): 4.9/5 stars (243 reviews)
Birdeye (Southcoast Physicians Group): 3.7/5 stars (3 reviews)
Birdeye (Southcoast Health): 2.2/5 stars (10 reviews)

Patients praise

High satisfaction with surgical outcomes and neurological care
Physicians described as attentive, professional, and thorough listeners
Helpful and responsive nursing and office staff in positive experiences
Clear explanations of diagnoses and treatment plans

Common complaints

Difficulties with communication and reaching staff by phone
Long wait times for appointments and at the facility
Concerns regarding the management of pain medications
Perceived lack of empathy or responsiveness to patient pain complaints

"He incredibly helped me get my life back... I couldn't have done it without Dr Dowd."

— Southcoast Health patient review

"It's always incredibly difficult to get though to; have to call multiple times... no help at all in resolving increased pain issues."

— Southcoast Health Pain Management patient review

"My heart is shattered thinking about my dad's last days. He was in so much pain, and all he wanted was someone to listen, to care, to help. But no one did."

— Southcoast Health Brain and Spine Center patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].