New Bedford Community Health
Primary Care • New Bedford, MA • Since 1979
About
New Bedford Community Health Center (NBCHC) is a nonprofit, multicultural community health center based in New Bedford, MA. Founded in 1979, NBCHC provides comprehensive care including medical, urgent care, behavioral health, addiction counseling, dental services, nutrition/wellness, and mammography/radiology/labs. It operates four offices in the U.S. with HQ at 874 Purchase St, New Bedford. The organization emphasizes equitable, patient-centered, culturally competent care for all, regardless of ability to pay. Key stats: 44 employees (up ~7% YoY), annual revenue ~$24.1M, total funding ~$650k (including a MassDevelopment-led grant in 2026). Contact: 508-992-6553.
Clinic Type
Primary Care
Address
874 Purchase St, New Bedford, Massachusetts 02740, US
Phone
508-992-6553
info@gnbchc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Charity Navigator: 96% score (Charity Navigator - Accountability/Finance focused)" (N/A (Organizational rating))
- Facebook: 64%-68% recommendation rate (8-9 reviews)
Patients praise
- Recognition of the center's value to the community for providing accessible care
- Presence of dedicated and committed staff members
- Importance of the services provided for underserved populations
Common complaints
- Appointment cancellations and long wait times
- Dissatisfaction with customer service and staff attitude
- Frustration with administrative processes and communication
- Perceived decline in quality of care over time
"I've been waiting for this appointment for months and they tell me it's been canceled. I want to schedule another appointment. They say I have to wait another year in October. They haven't even notified me that my appointment is canceled."
— LocalityBiz review"This place is the worse, the nurses think there very important and there always with their attitude. Like if you are miserable at your job go look for a better one."
— MapQuest reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Bedford High School-based community health center to open — Sep 8, 2025
- New Bedford Community Health expanding. Take a look behind the scenes — Sep 4, 2025
- BayCoast Bank commits $100K to New Bedford health center expansion — Jul 7, 2026
- New Bedford health center gets $100,000 boost — Jun 23, 2026
- Immigrants face unique hurdles to getting vaccinated | CAI — Oct 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in New Bedford
Summary: AFC Urgent Care Bedford is a walk-in urgent care center near Bedford, MA (serving Bedford and surrounding towns). Open daily 8am–8pm with no appointment, it handles non-life-threatening conditions for adults and children over 1, including cuts, sprains, colds, and fractures. The center offers on-site labs and digital X-rays with rapid results, accepts most major insurances, and provides occupational health services, same-day school/sports physicals, vaccines for international travel, and DOT/drug testing. Located at 154 Great Road, Bedford, MA, it functions as an urgent care/ER alternative with board-certified providers. Note: The page references AFC Urgent Care Bedford (Bedford, MA), not New Bedford; for New Bedford-specific need, this page may not cover that location.
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