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Patients and Caregivers

Cancer Center • New Berlin, WI

About

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Clinic Type

Cancer Center

Address

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Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://cancer.mcw.edu/patients-and-caregivers

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

seniors.fyi (There's No Place Like Home): 4.0 out of 5 stars (8 reviews)
caring.com (ProHealth Regency Senior Communities): 4.2 out of 5 stars (20 reviews)
care.com (Caregivers in New Berlin): 2.0 out of 5 stars (1 review)

Patients praise

Compassionate staff who go above and beyond in certain agencies
Strong community support and art-based initiatives for families facing medical challenges

Common complaints

Reports of poor staff performance, unresponsiveness, and lack of care in specific senior living and home care environments
Complaints regarding management, communication issues, and unclear contract terms
Instances where patients were reportedly left unassisted for extended periods

"While visiting my grandfather had been placed on the toilet and left for too long a time also. When somebody did come into the room they seemed very bothered by having to take care of it."

— Caring.com (ProHealth Regency Review)

"The reviewer warns against using the company, citing caretakers not showing up, the owner being rude and unprofessional, and the company having the worst services of any home care they've seen."

— seniors.fyi (There's No Place Like Home Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].