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About

- The page describes Aurora Medical Center – Washington County in Hartford, WI, part of Aurora Health Care (a nonprofit health system now under Advocate Aurora Health). - Key services: community hospital with comprehensive medical care and 24/7 emergency care; emphasizes personalized patient and family care. - Additional offerings: fitness centers and community outreach/educational events. - Location and contact: Washington County, Wisconsin; main phone numbers 262-673-2300 and 833-528-7672. - Workforce note: 11 employees; leadership includes Marisa Binkowski (Director of Surgical Services). - Overview: A nonprofit hospital within the Aurora Health Care network, focused on local, community-based medical services and emergency care.

Clinic Type

Primary Care

Address

Aurora Family Medicine - New Berlin, New Berlin, WI 53151

Phone

8335287672

Email

security@aah.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

  • English
  • Vietnamese
  • Spanish
  • HMong
  • Russian
  • Albanian
  • Arabic
  • Bosnian
  • Burmese
  • Chin Hakha
  • Chin Falam
  • Chinese (Simplified)
  • Chinese (Traditional)
  • Croatian
  • French
  • German
  • Greek
  • Gujarati
  • Hindi

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.5 out of 5 stars (124 reviews (specifically for Aurora Urgent Care at the same address))
  • BestProsInTown: General positive sentiment reported (19 reviews)

Patients praise

  • Convenient all-in-one facility for various medical services
  • Friendly and attentive doctors and nursing staff reported by some patients
  • Short wait times experienced by some individuals
  • Integrated care model reducing travel between locations

Common complaints

  • Long wait times for appointments and walk-ins
  • Perceived unprofessional or rude staff behavior
  • Concerns regarding staff staffing and efficiency
  • Difficulty navigating facility entrances/logistics

"I have been coming here for three or four years now and I have no complaints whatsoever... Damaging people are very nice and very friendly and I never have to wait more than 10 or 15 minutes for any of the doctors."

LocalityBiz reviewer

"GO TO ANY OTHER URGENT CARE!!! You will wait at least 2+ hours at urgent care if there’s just a few people in front of you."

LocalityBiz reviewer

"Everything is in one building, including a family doctor, eye doctor, blood work, therapy, and urgent care, making it a particularly user-friendly choice."

Nextdoor verified neighbor

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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New Berlin, WI·Primary Care

ProHealth Medical Group Clinic in New Berlin, WI: - Part of ProHealth Care, a nonprofit healthcare system based in Waukesha, WI. - Offers a network of clinics and medical services across the region, including urgent and primary care, with locations in Wisconsin. - For New Berlin specifically, check ProHealth Care’s clinic listings or contact options to confirm the exact address, hours, and services available at the New Berlin location (as the provided highlights confirm multiple Wisconsin offices but do not specify a New Berlin site). Key facts: - Organization: ProHealth Care (nonprofit, healthcare provider) - Headquarters: Waukesha, WI - Founded: 1914 - Services: Emergency/urgent care, clinics, cancer centers, occupational health, rehabilitation, pharmacies, etc. - Contact: Multiple listed phone numbers; primary HQ line 262-928-3000 If you need precise details for the New Berlin clinic (address, hours, services), I can look up the latest specific location info.

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