Med First New Bern - MedFirst Primary and Urgent Care
Occupational Medicine • New Bern, NC
About
Med First Primary & Urgent Care is a private medical practice offering primary and urgent care, plus occupational health, with a hybrid-care model for both immediate and ongoing treatment. The company operates two U.S. clinics: HQ in Raleigh, NC, and a location in Jacksonville, NC (note: official Jacksonville address listed is 325 Western Blvd, Jacksonville, NC 28546). Services are provided by a coordinated team of physicians, nurse practitioners, physician assistants, and support staff. They accept most major insurances and self-pay, and aim to exceed patient expectations with high-quality preventive and sick-patient care. For New Bern-specific care, there is no direct New Bern location listed among their offices; closest North Carolina locations are Raleigh and Jacksonville. Contact: 833-378-1071 or 910-346-2273. Website: thinkmedfirst.com.
Clinic Type
Occupational Medicine
Address
Med First New Bern
Phone
+1 833-378-1071
Partnerships@thinkmedfirst.com
Opening Hours
Monday: 7:00am-7:00pm Tuesday: 7:00am-7:00pm Wednesday: 7:00am-7:00pm Thursday: 7:00am-7:00pm Friday: 7:00am-7:00pm Saturday: 7:00am-7:00pm Sunday: 10:00am-5:00pm
Telehealth
https://thinkmedfirst.com/services/virtual-care/
Services Offered
Technology & Equipment
Team
Insurance & Payment
Self-pay, Insurance
Languages Spoken
—
Current Offers
New patient offer — null
FAQs
What services are offered?
Primary care, urgent care, occupational health, laboratory testing, vaccinations, rapid results, and X-ray.
What services are available at Med First Urgent Care & Family Practice of New Bern?
Our clinic offers primary care, urgent care, occupational health, on-site services (laboratory testing, vaccinations, rapid results, X-ray), and telemedicine/virtual visits.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (General Brand): 2.3/5 stars (316 (aggregated across locations))
- Apple Maps: 2.8/5 stars
Patients praise
- Praise for specific providers, particularly Nurse Practitioners
- Efficient and helpful urgent care experiences for some patients
- Friendly and respectful staff interactions reported by some individuals
- Convenience of same-day or walk-in service when successful
Common complaints
- Difficulty scheduling appointments and long wait times
- Reports of staff being rude or unconcerned
- Issues with communication, including phone responsiveness
- Errors in medical orders or administrative processes
- Occasional refusals to see patients despite scheduled appointments
"I have gone three times and was told they were full each time. What is the point of accepting walk in’s if you don’t actually accept them."
— WebMD User Review"The worst experience I have ever had! Took my mom there for blood work and the Doctor forgot to issue orders for blood work... Drove 45 minutes one way just to make this lab work appointment."
— Yelp User Review"I love my PA, Jennifer Lipsky. She is very thorough and cares about the patient. The office is much more organized than when it first opened."
— MapQuest/Yelp User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- April D. Durning - Nurse Practitioner in New Bern, NC — May 14, 2026
- Megan Wilson, APRN, FNP-BC | Med First — Jan 27, 2026
- Ziegler Advises Med First Primary & Urgent Care on its Strategic Partnership with Community Care of North Carolina — Sep 15, 2025
- Joseph Farmer, PA-C | Med First — Jan 19, 2026
- Med First Sees Revenue Uplift with AI Coding Solution, Setting Financial Groundwork to Expand Footprint by Nearly 2X — Oct 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
More occupational medicine clinics in New Bern
CarolinaEast Orthopedics & Sports Medicine in New Bern is part of CarolinaEast Health System. It focuses on orthopedic care and sports medicine services, including surgical and non-surgical treatment of musculoskeletal conditions. The system’s broader network includes related services such as physical therapy and rehabilitation through CarolinaEast Rehabilitation Hospital, with the flagship CarolinaEast Medical Center located in New Bern. Overall, CarolinaEast offers comprehensive inpatient/outpatient orthopedic care, driven by a nonprofit health system with a history of regional firsts in medical services. If you’re specifically seeking physical and occupational therapy in New Bern, CarolinaEast provides coordinated orthopedic rehabilitation as part of its orthopedic care continuum.
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