Pain Management located in Jacksonville, NC, Hampstead ...
Pain Management • New Bern, NC • Since 1995
About
Johnston Pain Management is a privately held pain management clinic with six offices in North Carolina, including Jacksonville, Hampstead, and New Bern. Founded in 1995 and headquartered in Jacksonville, they employ board-certified physicians, a clinical psychologist, and medically trained staff to provide comprehensive pain care. Services likely include injection therapy, medication management, spinal cord stimulation, and psychological support, with options for in-person and virtual visits and a patient portal. Primary locations relevant to your query are: - 250 Huff Drive, Jacksonville, NC 28546 (HQ) - 1812 South Glenburnie Road, New Bern, NC 28562 Additional NC offices may be in Sneads Ferry and other Jacksonville area sites. For more details on providers, services, and patient resources, visit johnstonmd.com.
Clinic Type
Pain Management
Address
250 Huff Drive, Jacksonville, NC 28546; 750 McCarthy Boulevard, New Bern, NC 28562; 14057 US Highway 17 Suite 220, Hampstead, NC 28443
Phone
9103534414 (Jacksonville location), 2526720095 (New Bern location), 9107410801 (Hampstead location)
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Not specified
Languages Spoken
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FAQs
What conditions are treated?
Back pain, arthritis, cancer pain, complex regional pain syndrome (CRPS), and other pain conditions.
What conditions do you treat?
Back pain, arthritis, cancer pain, complex regional pain syndrome (CRPS), and other pain conditions.
Where are the offices located?
Jacksonville, NC; New Bern, NC; Hampstead, NC.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Johnston Pain Management (Internal Testimonials): 4.78 out of 5 stars (67 total reviews)
- PainClinics.com (Crystal Coast Pain Management Center): 4 out of 5 stars (87 reviews)
- Healthgrades (Dr. Erin Chaney): 5 out of 5 stars (5 reviews)
Patients praise
- Compassionate and supportive care from staff and providers
- Effective treatment for chronic pain, back pain, and migraines
- Professional and efficient front desk and nursing teams
- High appreciation for specific providers such as Physician Assistants and specialized MDs
Common complaints
- Long wait times for appointments
- Communication difficulties, including issues with return calls and notification of coverage changes
- Administrative and billing frustrations, including errors in clinic name references
- Individual patient reports of dissatisfaction with specific procedures or physician interactions
- Ongoing investigations regarding potential class action litigation related to Crystal Coast Pain Management
"Sunny Franken is an amazing PA. An absolute professional who continues to provide care and support for my lower back and shoulder pain. Without Her, I can honestly say I might not be here. JPM has an outstanding support staff."
— Johnston Pain Management Patient Testimonial"Wait times of one to one and a half hours past scheduled appointments are commonly reported. Patients also describe difficulties with return calls, insurance network changes following a recent merger, and limited advance notice when coverage was affected."
— PainClinics.com review summary for Crystal Coast Pain Management CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pain Management located in Jacksonville, NC, Hampstead, NC ... — Sep 16, 2025
- Blog: Johnston Pain Management, P.A. — Aug 8, 2025
- JOHNSTON PAIN MANAGEMENT - Updated July 2026 - Yelp — Jul 6, 2026
- Keltsie Kellum, Jacksonville, NC | Physiatrist | Tebra — Dec 10, 2025
- April E. Thomas - Physician Assistant in Wilmington, NC — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pain management clinics in New Bern
Crystal Coast Pain Management Center (Crystal Coast PM), LLC is a private wellness and pain management provider based in New Bern, North Carolina, with three offices in the area. They offer treatment options, procedures, pre- and post-procedure instructions, pain assessments, and patient forms, and provide information on insurance and testimonials. The company emphasizes pain relief and operates with a small local team. Key details: - Location: Headquarters and multiple offices in New Bern, NC (2111 Neuse Blvd, Suite J, New Bern 28560) - Services: Pain management treatments, procedures, pre/post-procedure instructions, pain scale logs, discharge instructions, and patient forms - Website: crystalcoastpm.com - Industry: Wellness and Fitness Services / Healthcare - Contact: 252-772-9994; 252-636-0300 - Workforce: 2 employees reported; private company with active status - Notable metrics: Monthly site visits ~1,195; top country United States; low bounce rate from site data If you’re looking for their New Bern location or how they manage, treat, and discharge patients post-procedure, this is a starting point. For more specifics on services and insurance, visit their site or contact the office.
ECPC Pain Specialists (East Carolina Pain Consultants) is a private pain management division of East Carolina Anesthesia Associates. They offer clinic-based chronic pain services including guided spinal injections, implantable technologies, medical management, and neuromodulation. Based in Greenville, NC, ECPC operates 4 U.S. offices and serves patients across North Carolina. The organization focuses on tailored pain treatment and improved patient billing experiences, with a small team and estimated annual revenue around $11.4 million. The user query mentions New Bern; ECPC lists multiple North Carolina locations but does not indicate a New Bern office. If you need care in New Bern, consider contacting their Greenville, Lenoir, or Windsor locations to inquire about any nearby ECPC providers or referrals.
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