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About

Med First Primary & Urgent Care is a private medical practice offering primary and urgent care, plus occupational health, with a hybrid-care model and a coordinated team of clinicians. Headquartered in Raleigh, NC, they operate two U.S. locations: 1616 E Millbrook Rd, Raleigh, NC 27609 (HQ) and 325 Western Blvd, Jacksonville, NC 28546. They accept most major insurances and self-pay, and are part of Sverica Capital Partners. The user’s query mentions New Bern; the company’s listed locations are in Raleigh and Jacksonville, NC, not New Bern.

Clinic Type

Primary Care

Address

2002 South Glenburnie Road, Suite 100, New Bern, NC 28562

Phone

(252) 631-5188; 1-833-378-1071

Email

Partnerships@thinkmedfirst.com

Opening Hours

Monday–Saturday 7:00am–7:00pm; Sunday 10:00am–5:00pm

Telehealth

Possible via thinkmedfirst.com services pages (not explicitly stated as telehealth on page)

Services Offered

  • Primary Care
  • Urgent Care
  • Occupational Medicine
  • Family Practice
  • Laboratory testing
  • Vaccinations
  • X-ray
  • Sports physicals
  • DOT physicals
  • Travel vaccines
  • Women's health
  • Worker’s compensation injury treatment

Technology & Equipment

  • on-site laboratory
  • rapid result processing
  • X-ray capabilities

Team

  • Wendell Richardson — Provider
  • Katherine Blake — FNP-BC
  • Jennifer M Lipsky — FNP-C

Insurance & Payment

  • major insurance carriers

self-pay, insurance (major carriers)

Languages Spoken

  • English

Current Offers

New Patient Offers

FAQs

What services are offered?

Primary care, urgent care, occupational health, vaccines, X-ray, lab testing, sports and DOT physicals, and more.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps/general aggregate: 2.8/5 (3 reviews (MapQuest/Yelp aggregation))

Patients praise

  • Helpful and caring medical providers
  • Efficient and quick care for some patients
  • Friendly staff interactions
  • Convenient walk-in availability for some visits

Common complaints

  • Long wait times
  • Staff unresponsiveness or lack of communication
  • Difficulty scheduling or appointment cancellations
  • Concerns over medical billing or administrative processes
  • Unprofessional or unconcerned staff behavior

"Such a great experience walked in got taken care of and walked out with a breeze. Everyone I delt with was extremely nice."

— Med First Testimonial page

"I scheduled an appointment... They refused to see her... The doctor refused to see her and refused to give me his name. Do not go there!"

— Yelp review for New Bern location

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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