CHRISTUS Trinity Clinic | Family Medicine in North New Braunfels, TX
Primary Care • New Braunfels, TX
Clinic Type
Primary Care
Address
2020 Sundance Pkwy. Ste. A1, New Braunfels, TX 78130
Phone
830-625-7748
alleen.mitchener@christushealth.org
Opening Hours
Monday–Friday 8:30 a.m. – 5:00 p.m.
Telehealth
Virtual Appointments available
Emergency Care
Emergency care available
Services Offered
Technology & Equipment
Insurance & Payment
Most major insurance plans are accepted; however, patients should verify network coverage with their plan.
Not specified
Languages Spoken
FAQs
What services are offered at CHRISTUS Trinity Clinic Family Medicine in North New Braunfels?
A primary care physician provides a wide range of integrated, accessible health care services within the context of family and community; services include primary care, family medicine, and related preventive and ongoing care.
What are the clinic hours?
Monday–Friday 8:30 a.m. to 5:00 p.m.
Commitments
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 2.3 out of 5 (3 ratings)
- Birdeye (Aggregate of Google reviews): 3.3 out of 5 (23 ratings)
- WebMD Care (specifically for Dr. Andrado): 4 out of 5 (3 ratings)
Patients praise
- Some individual physicians are highly regarded and praised for being attentive, compassionate, and knowledgeable
- Staff described as friendly and welcoming in some experiences
- Positive feedback on quality of care and thoroughness for specific doctors
Common complaints
- Billing and coding issues (e.g., incorrect billing for services not provided)
- Dissatisfaction with office staff, including reports of rudeness and poor customer service
- Difficulty scheduling appointments for new patients and long wait times
- Reports of being seen by PAs instead of doctors and feeling rushed during visits
"When I complained to Christus that I had not been TREATED for anything, they said they would review the coding. After 60 days, I had to call them back and they said they would not recode the claim... These people are liers and thieves!"
— LocalityBiz user review"Only going here due to workers comp if I had a choice I would not go there have rude nurses and front counter very rude not helpful at all you don’t see a doctor only a pa just a bad place to go"
— Solv Health user review"Dr Mathewson is passionate about patient care and wellness which shows in her communication and treatment... She listens to my concerns and is always open to the input I provide."
— CHRISTUS Health website patient reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in New Braunfels
HealthTexas Primary Care Doctors is a private medical group based in San Antonio, TX, established in 1994. It operates over 60 primary care providers across 22 offices in the United States, including a strong San Antonio footprint and multiple clinics in the surrounding area. The organization emphasizes a hands-on, whole-health approach and aims to improve community health. For New Braunfels specifically, HealthTexas lists clinics across the region but does not explicitly show a dedicated New Braunfels address in the provided highlights. If you’re seeking a New Braunfels location, you may need to contact their main line or check their website for the latest clinic list and exact address. Key details: - Industry: Medical Practices (Primary Care) - Headquarters: San Antonio, TX - Founded: 1994 - Offices: 22 locations (across the U.S.) - Contact: htmg.marketing@healthtexas.org; 1-210-731-4800 - Notable affiliations: HealthTexas Medical Group - Mission: “To Improve the Health of the Communities We Serve”
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