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About

Summary: The Hospital of Central Connecticut (THOCC) is a nonprofit, 414-bed acute-care teaching hospital serving New Britain and Southington, CT, formed in 2006 from the merger of New Britain General and Bradley Memorial. It is part of Hartford HealthCare, Connecticut’s largest health system, offering a full continuum of care through its integrated network, including cancer, heart and vascular, neuroscience, orthopedics, urology, behavioral health, home care, senior services, and rehabilitation. THOCC operates multiple campuses and partners with a large physician group and accountable care organization. For gynecology (GYN) services, THOCC is positioned within Hartford HealthCare to provide comprehensive women’s health care as part of a larger system focused on women’s health services, including obstetrics, gynecology, and related specialties. Key points: - Location: New Britain and Southington, CT; HQ in New Britain - Network: Part of Hartford HealthCare - Services: Comprehensive acute-care, teaching hospital with extensive system-wide specialties (including gynecology through the broader women’s health offerings) - Contact: Main numbers include 860.224.5011 and 860.276.5000 If you need specifics on THOCC’s GYN services (e.g., obstetrics, gynecology clinics, specific procedures, or appointment links), I can pull that focused information.

Clinic Type

Obstetrics and Gynecology (multi-location group)

Address

100 Grand Street, New Britain, CT 06052; 81 Meriden Ave., Southington, CT 06489

Phone

860.406.6865

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • GYN Services
  • gynecology
  • urogynecology
  • gynecologic care
  • reproductive health
  • pelvic problems
  • incontinence
  • dropped bladder
  • dropped uterus
  • uterine/bladder infections
  • pregnancy care

Insurance & Payment

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Languages Spoken

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Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • HospitalsAndClinics.com / Google aggregate: 3/5 (HCAHPS overall rating) (360 (Google aggregate))
  • U.S. News & World Report (Provider profiles): 4 to 5 out of 5 stars for individual GYN providers (Varies by individual physician, often ranging from 14 to 176+ reviews)

Patients praise

  • Many individual OB-GYN providers receive high ratings from patients (e.g., 4-5 stars)
  • Some reports of exceptional care and compassion from specific medical assistants and staff
  • Hospital provides comprehensive GYN and women's health services including oncology and robotic surgery

Common complaints

  • Reports of rude or unprofessional behavior by staff members
  • Concerns regarding billing inaccuracies and disputes with patients
  • Reports of long-term communication issues with the billing department and being ignored
  • Specific complaints regarding cleanliness and facility conditions
  • Dissatisfaction with the responsiveness and attentiveness of certain doctors

"The front desk staff was extremely rude and unprofessional. Unfortunately, my experience was made even worse by Nadia, who was discourteous and lacked basic..."

— Healthgrades / Wanderlog user review

"I disputed the charge for clarification and followed up over a dozen times over several months, and was wholly ignored... I would not recommend Hospital of Central Connecticut because they do not accurately bill for their services, ignore their patients, and do not respect their rights."

— Wanderlog user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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