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Summary: The Jameson Memorial Hospital (UPMC Jameson) in New Castle, PA is a full-service community hospital offering surgical services, emergency medicine, and other medical services. It is part of UPMC and located at 1211 Wilmington Ave, New Castle, PA 16105. The facility focuses on general medical services rather than a dedicated medical oncology program in the provided content. If you’re seeking Medical Oncology within UPMC in New Castle, this page confirms UPMC Jameson as a local hospital option and provides contact numbers for scheduling or inquiries, but does not list a specific oncology department or providers. For oncology-specific care, you may want to check the hospital’s site for an oncology/nutrition/cancer center page or consider UPMC Jameson in combination with broader UPMC cancer network locations nearby.

Clinic Type

Cancer Care

Address

3410 Wilmington Road, New Castle, PA 16105

Phone

724-658-7300

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

For a medical emergency, call 911 or go to the nearest emergency dept.

Services Offered

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Team

  • Joseph Keith Franz, MD — Provider
  • Amanda Laubenthal, DO — Provider
  • Chad Hamilton Smith, MD — Provider

Insurance & Payment

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Languages Spoken

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FAQs

No Surprises Act

https://www.upmc.com/patients-visitors/paying-bill/no-surprises-act

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care (Dr. Sheryl Simon): 4.0/5.0 (based on 4 ratings) (4 ratings)
  • Vitals and Birdeye (Dr. Sheryl Simon): 3.8/5.0 to 5.0/5.0 (range of findings) (2 to 4 ratings (varies by platform))

Patients praise

  • Physicians are frequently praised as knowledgeable, kind, and amazing
  • Some staff are described as caring and friendly
  • Patients appreciate receiving high-level care close to home

Common complaints

  • Long wait times for appointments and treatment
  • Issues with office staff communication and scheduling procedures
  • Difficulty with front desk responsiveness and organization
  • Concerns regarding lack of clear communication about treatment plans

"Dr. Smith was absolutely amazing and this review is not for him personally. However, with the office staff it is one debacle after another."

— LocalityBiz user review

"Dr. Simon and her staff were a tremendous group of people to work with while my dad was receiving chemotherapy treatments. The nurses put a smile on his face every day of treatment! We highly recommend Dr. Simon and her staff!"

— Birdeye user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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