New Castle Family and Internal Medicine - Northfield Park
Family Medicine • New Castle, IN
Clinic Type
Family Medicine
Address
152 Wittenbraker Avenue, New Castle, IN 47362
Phone
765-521-0890
info@hchcares.org
Opening Hours
Monday - Friday: 7:30 am - 5:00 pm; Closed Saturday and Sunday
Emergency Care
Yes
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
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Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- BirdEye: 4.8 out of 5 stars (221 reviews)
- Google Maps (via top-rated.online): 2.60 out of 5 stars (636 reviews)
- Facebook: 92% recommend (28 reviews)
Patients praise
- Some individual providers are noted for being attentive and taking time to answer patient questions
- The office staff is occasionally described as nice or friendly in some reports
- Convenient location and availability of services for various ages including pediatrics
Common complaints
- Difficulty scheduling same-day appointments or getting timely access to care for acute illnesses
- Reports of rude or unhelpful front-desk and reception staff
- Concerns regarding wait times and inconsistent provider interaction, including perceived dismissiveness
- Instances of perceived lack of thoroughness in medical evaluations
"After explaining everything going on the very rude receptionist had the nerve to say 'Sorry lady your not the only one with a sick kid. Call back next week'."
— Patient review via seeic2019.es"They don't seem to be able to diagnose a problem without seeing you multiple times. Also, the biggest issue, they can never see their patients same day."
— Patient review via new-castle-indiana.uscompanies.net"As first time parents we have questions about everything Dr Underhill takes the time to answer no matter how silly the question."
— Patient review via seeic2019.esSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Catherine Marsteller, MD | Henry Community Health
- NORTHFIELD PARK MEDICAL BUILDING - New Castle, IN - Yelp — Oct 22, 2025
- Barbara Logan, DNP, FNP, PMHNP | Henry Community Health — Nov 25, 2025
- Pediatrics at New Castle Family & Internal Medicine Northfield Park, 152 Wittenbraker Ave, New Castle, IN 47362, US - MapQuest
- RHC Directory by City — Dec 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
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