UPMC Jameson - Family Hospice and Palliative Care - FindHelp.org
Hospice & Palliative Care • New Castle, PA • 1 (New Castle, PA) locations
Clinic Type
Hospice & Palliative Care
Address
3124 Wilmington Road #305, New Castle, PA 16105
Phone
724-652-8847
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Opening Hours
Monday–Friday 8:00 AM – 5:00 PM EDT; Saturday/Sunday Closed
Services Offered
Team
Insurance & Payment
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Hospice is covered by Medicare for all patients with the Medicare Part A benefit for any services related to the hospice diagnosis. Hospice staff will assist in determining insurance coverage or evaluating eligibility for financial aid.
Languages Spoken
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FAQs
What services does UPMC Jameson Family Hospice provide?
Physician Services, Nursing Services, Medical Social Services, Hospice Aide Services, Spiritual Counseling, Direct Care Volunteers, Nutritional Counseling, Bereavement Counseling, Physical/Occupational/Speech Therapy, Medical Supplies and Durable Medical Equipment, Short-Term General Inpatient Care, Respite Care.
What services are provided by Family Hospice and Palliative Care at UPMC Jameson?
Physician Services; Nursing Services (regular visits, 24/7 on-call); Medical Social Services; Hospice Aide Services; Spiritual Counseling; Direct Care Volunteers; Nutritional Counseling; Bereavement Counseling (up to 13 months after death); Physical Therapy, Speech Therapy, and Occupational Therapy; Medical Supplies, Medication and Durable Medical Equipment (24-hour availability and delivery); Short Term General Inpatient Care (arranged with physician and Interdisciplinary Team); Respite Care (no more than five consecutive days).
Is hospice covered by Medicare?
Hospice is covered by Medicare for all patients with the Medicare Part A benefit for any services related to the hospice diagnosis.
How can families determine insurance coverage for hospice services?
Hospice staff will assist in determining insurance coverage for hospice services or evaluate eligibility for financial aid.
What if the patient cannot pay?
Patients meeting the criteria for hospice services are not declined care regardless of ability to pay.
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- Indeed: 3.5 out of 5 stars (employee reviews) (32 reviews)
- Business Consumer Alliance (BCA): B rating (0 complaints (over last 3 years))
Patients praise
- Compassionate, patient-centered care for end-of-life patients
- Professionalism and kindness shown by staff in caring for patients and supporting families
- Helpfulness in allowing patients to receive care at home rather than in a hospital
Common complaints
- Reports of patients being dropped from hospice care due to perceived lack of terminal illness
- Complaints about inconsistent frequency of home visits
- Lack of friendliness and comfort from staff members during home visits
- Issues with medication management and communication from staff
- Dissatisfaction with the speed and accessibility of bereavement services
"My hubby died on Thaksgiving day he died at home and Family Hospice was called in just 5 days before he died. They were so nice and he didn't die in pain. I can't say enough how awesome they were!"
— LocalityBiz Review"The staff at UPMC Presby recommended this hospice for my dad and we were very disappointed. We only had people come to the house twice although they claimed someone would come 3-5 times a week. They weren't friendly or comforting at all"
— SeniorCare.com ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UPMC Jameson - Family Hospice and Palliative Care - FindHelp.org — Jun 24, 2026
- Personalized Care, Wherever You Are: UPMC’s Tele-Palliative Care Program Expands - UPMC & Pitt Health Sciences News Blog — Jan 13, 2026
- Congratulations Scholarship Recipients - UPMC Horizon & Jameson Health Foundations — Oct 30, 2025
- Jameson nursing students earn scholarships during ceremony | News | alliednews.com — Jul 13, 2025
- UPMC Jameson marks 10 years of growth and advanced care | Local News | wfmj.com — May 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More hospice & palliative care clinics in New Castle
Summary: Grane Hospice operates in the United States with 8 offices, including locations in Pennsylvania. The Beaver and New Castle, PA areas are not listed among the eight offices in the provided highlights. Primary Pennsylvania offices include in King of Prussia, Camp Hill, Altoona, York, and Pittsburgh (HQ). If you’re seeking Grane Hospice care specifically in Beaver or New Castle, PA, please check the official Locations page for any local office details or contact Grane Hospice directly for service availability in those areas.
Summary: - Jameson Memorial Hospital (UPMC Jameson) is a full-service community hospital in New Castle, PA, offering surgical services, emergency care, and other medical services. - Part of UPMC, with private ownership and active status. Founded 1929; headquarters in New Castle. - Contact: multiple phone numbers available (e.g., 724-994-4747; 412-647-8762; 800-533-8762; 724-658-9001). - Location: 1211 Wilmington Ave, New Castle, PA 16105, United States (3 offices listed nationally as part of the network). - Workforce: about 54 employees (with year-over-year growth ~7.9%); leadership includes Directors of Pharmacy and Critical Care, among others. - Industry focus: Medical Practices; affiliations: UPMC network (Jameson is referred to as “upmc jameson”). - Notable tech: uses Epic software. Note on user query: The page describes Jameson Memorial Hospital within the UPMC system, not a separate “Family Hospice” program. If you’re specifically looking for Family Hospice services under UPMC Northwest in New Castle, this page does not provide that information. You may want to search for “UPMC Northwest Family Hospice” or “UPMC Jameson Hospice” for the closest related program.
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