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About

Summary: - Independence Health System is a nonprofit hospital network headquartered in Greensburg, PA, with five hospitals and about 1,000 providers serving a 10-county area. It offers a broad range of services including cardiology, orthopedics, palliative care, maternity, surgical, medical, emergency, behavioral health, and primary care. - Locations: Greensburg (HQ; 532 W. Pittsburgh Street), Latrobe (One Mellon Way), and Mt. Pleasant (508 South Church Street) in Pennsylvania. - Employment/roles: Lists multiple job titles (e.g., RN, LPN, PA, NP, etc.), indicating active recruitment across clinics and facilities within the system. - Website and presence: Main site independence.health; LinkedIn presence with substantial following. Note: The provided content does not explicitly mention a New Castle location for primary care within Independence Health System. If you’re specifically seeking “Primary Care - New Castle,” you may want to verify whether Independence Health System operates a New Castle location or direct you to a partner/affiliate site in that area.

Clinic Type

Hospital

Address

532 W. Pittsburgh Street; Greensburg, PA 15601, US

Phone

8336022273

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine
  • Walk-in Clinic

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (IHS Outpatient Services - New Castle): 1.8/5 (5 reviews)

Patients praise

  • Some patients report positive, comfortable experiences with specific providers
  • Appreciation for convenient, integrated multi-specialty care in some instances
  • Specific mention of excellent blood draw services by individual staff members

Common complaints

  • Long wait times and accessibility issues
  • Concerns regarding office signage and communication about location/hours changes
  • Reports of unprofessional or dismissive staff in some departments
  • Frustrations with billing practices and administrative responsiveness
  • General cleanliness and facility maintenance concerns at some locations

"The woman who took my blood did an excellent job. I gave this a one star bc of the move without signage..."

— Birdeye (IHS Outpatient Services - New Castle)

"I really like this place. I'm schizophrenic and have high anxiety, I hate going to places like this usually, but I honestly look forward to coming here. My physician is awesome..."

— LocalityBiz (New Castle Primary Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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