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About

New Castle Health & Rehabilitation Center is part of Saber Healthcare Group, a private hospital and health care company established in 2001 and headquartered in Beachwood, Ohio. Saber operates senior care facilities across the eastern U.S., offering skilled nursing, rehabilitation care, long-term care, assisted living, memory care, and personal care. The New Castle facility is one of the affiliated Saber centers focusing on comprehensive rehabilitation and nursing services designed to help residents recover quickly and safely, with the group emphasizing individualized care and continuous adoption of healthcare innovation. Saber has grown to serve facilities in multiple states (Ohio, Pennsylvania, Virginia, Indiana, Delaware, North Carolina) and maintains a presence in the U.S. (and operations noted in Belgium and Algeria in the summary data).

Clinic Type

Rehabilitation Center

Address

32 Buena Vista Dr, New Castle, DE 19720, United States

Phone

+1 (302) 328-2580

Email

support@bartoninteractive.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Skilled Nursing
  • Senior rehabilitation
  • Long-term care
  • Occupational Therapy
  • Speech Therapy
  • Physical Therapy
  • Short-term Care
  • Respite Care
  • Hospice Care
  • 24-hour Skilled Nursing Care

Insurance & Payment

—

Languages Spoken

—

Current Offers

Pre-registration Program

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Patients praise

  • rehab therapy team is frequently cited as a strong asset
  • potential for meaningful progress and goal achievement when therapy is engaged
  • capable and motivated therapists

Common complaints

  • chronic understaffing
  • slow response to call bells
  • sporadic communication
  • allegations of neglect and abuse
  • concerns regarding medical care and medication management
  • cleanliness and safety inconsistencies

"The most credible asset remains the rehab team... By contrast, the Cons are persistent and perilous: chronic under staffing, slow response to call bells, and sporadic communication undermine trust and safety."}},{quote:{citations:,confidence:"

— this place sucks!!! they don't care about their patients!!!! they don't answer their phone!!!!!"}}],site:{citations:,confidence:

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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