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About

General Surgical Services at Henry Community Health in New Castle, Indiana offers comprehensive surgical care ranging from same-day procedures to complex operations. The facility provides a wide range of surgical options including appendectomy, hernia repair, colonoscopy, cancer surgery, and emergency procedures, with dedicated post-operative care and intensive care units available.

Clinic Type

Surgery (General)

Address

1000 North 16th Street Suite 250 New Castle, IN 47362

Phone

765-521-0890

Email

info@hchcares.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Yes (facility includes dedicated space for routine and emergency surgeries)

Services Offered

  • General Surgical Services

Team

  • Matthew Barrett, MD — HCH provider
  • Sara Kovacic, DO — HCH provider
  • Andrew Ritchison, MD — HCH provider

Insurance & Payment

—

Languages Spoken

—

FAQs

What surgical services are offered?

A wide range of surgical options including appendectomy, biopsy, colonoscopy, colon resection, CT colonography, emergency surgery, endoscopy, hernia repair, intensive care, laparoscopic surgery, lumpectomy, mastectomy, molli surgical procedure for breast cancer, sentinel lymph node biopsy, surgery to remove cancer, stomach ulcer repair.

Awards & Accreditations

  • Healthgrades Outstanding Patient Experience Award™, 2026
  • Healthgrades Patient Safety Excellence Award™, 2025 & 2026
  • CHIME Digital Health Most Wired Awards, Acute & Ambulatory, 2020–2025

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UPMC Provider Directory and Vitals: 4.9/5 (UPMC Jameson general surgery providers) and 5.0/5 (Dr. Sara Kovacic) (94 ratings and 22 reviews for UPMC Jameson general surgery providers)

Patients praise

  • Professional and skilled surgical care
  • Compassionate and personalized approach to patient treatment
  • Helpful and friendly office staff
  • High patient ratings for specific individual surgeons

Common complaints

  • Long wait times in the emergency room
  • Frustration with hospital billing and lack of itemized statements
  • Concerns regarding security and selective patient screening at the hospital emergency department

"I never had such a wonderful experience going to surgery, during surgery & after surgery. I felt like I was with family. I highly recommend Dr. Jadali."

— Patient review for Surgical Associates of New Castle (Wilmington, DE)

"Dr. McGann and his staff are fantastic... I most enthusiastically recommend Dr. McGann for needs."

— Patient review for Robert D. McGann, DO (New Castle, PA)

"Sat in a waiting room for 4 hours... my hospital statement went up three time, quadrupling in price... I still have not received my statement. Go somewhere else."

— Patient complaint regarding UPMC Jameson (New Castle, PA)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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