New Castle, IN | Urgent Care - Fast Pace Health
Urgent Care • New Castle, IN • Since 2009
About
Fast Pace Health New Castle Urgent Care - Service: Walk-in urgent care clinics offering affordable, non-appointment medical care for illnesses, injuries, and common conditions. On-site capabilities include basic exams, lab testing, and X-ray. - Availability: Open seven days a week with extended hours for quick access and short wait times. - Insurance/Cost: Accepts most major insurance providers, Medicaid, and Medicare; includes affordable self-pay options for uninsured patients. - Location: New Castle, Indiana location among Fast Pace Health’s network of urgent care clinics. - Brand focus: Patient-first approach with convenient, compassionate care designed for timely treatment without extra hassle. - Contact/Follow-up: General inquiries via Fast Pace Health and local clinic details can be found on fastpacehealth.com. Note: The page overview covers the chain’s overall model and locations; for specific New Castle hours, exact address, or current services, please refer to the New Castle clinic page on fastpacehealth.com or call the local office.
Clinic Type
Urgent Care
Address
315 S. Memorial Dr. New Castle, Indiana 47362
Phone
https://fastpacehealth.com/location/new-castle-urgent-care/
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Opening Hours
open seven days a week with extended hours
Telehealth
Available via Telehealth while clinic is temporarily closed, and telehealth options are offered
Services Offered
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Technology & Equipment
Insurance & Payment
Accepted insurances include Medicaid and Medicare; self-pay options available
Self-pay, Insurance collaboration
Languages Spoken
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FAQs
What services are offered at this urgent care?
Treating minor injuries and illnesses with urgent diagnostic services, x-ray and lab capabilities, sports physicals, wellness checks, pediatric and adult care, and telehealth options.
Is there a requirement to make an appointment?
No appointment required; walk-ins are welcome. You can also reserve a spot in line.
What are the hours of operation?
7 days a week with extended hours: 8:00 am – 8:00 pm on most days, 8:00 am – 6:00 pm on Saturday and Sunday.
Where is the clinic located?
315 S. Memorial Dr. New Castle, Indiana 47362, in front of Ace Hardware.
Is Telehealth available and when?
Yes, telehealth visits are available; patients can receive video-based urgent care from home. If the clinic is temporarily closed, telehealth still available.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.5 out of 5 stars (1,175 reviews)
- PissedConsumer: 1.4 out of 5 stars (9 reviews)
- ComplaintsBoard: 1.0 out of 5 stars (based on 4 complaints) (0 positive reviews found on site)
Patients praise
- Friendly and knowledgeable front desk staff
- Convenience of walk-in availability
- Professionalism in some clinical interactions
Common complaints
- Long wait times
- Billing and insurance processing issues
- Concerns regarding provider consistency and availability
- Reports of poor communication and customer service responsiveness
- Complaints regarding diagnostic requirements
"Making the appointment was easy. Front desk employee was swift, knowledgeable, and friendly. The tech that did my initial vitals etc was kind and did her job."
— Fast Pace Health official website testimonial"3-hour wait to see a provider. Symptoms I didn't mention were recorded. Flu and COVID testing were required for a headache I did not report."
— PissedConsumer user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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