Primary Care - Yale New Haven Health
Family Medicine • New Haven, CT • Since 1996
About
Summary: Primary care is a core service within Yale New Haven Health System (YNHHS), a nonprofit healthcare organization headquartered in New Haven, CT. YNHHS offers comprehensive primary care through its network of affiliated hospitals and medical groups, including Yale New Haven Health’s primary care providers. The system is Connecticut’s largest, with facilities and physicians across Connecticut (and some affiliated services extending to NY and RI), providing access to primary care alongside specialty areas such as neurology, cardiology, and cancer care. For patient inquiries or to find a specific primary care physician, contact details and locations are available through the YNHHS website.
Clinic Type
Family Medicine
Address
789 Howard Ave, New Haven, CT 06519, US
Phone
+8606503848
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate of Google reviews): 3.2 out of 5 stars (111 reviews)
- Yelp (Yale Health Center): 2.0 out of 5 stars (23 reviews)
- LocateHub (Aggregate for YNHH Primary Care Center): 2.1 out of 5 stars (32 reviews)
Patients praise
- Access to a large network of primary care clinicians and specialists
- Efforts to provide patient-centered care and long-term relationships with doctors
- Positive individual interactions with specific staff members and clinicians
Common complaints
- Difficulty navigating administrative processes and obtaining medical records
- Long wait times for appointments and medical procedures
- Poor responsiveness from staff regarding patient inquiries and requests
- Perceived lack of empathy or unprofessional behavior from some staff members
- Concerns about the quality of medical care and error handling
"The process of getting assistance is overly complicated and time-consuming. It takes an inordinate amount of time to speak with a representative, only to discover that they lack the authority to resolve issues."
— LocalityBiz/Yelp Review"After some medications that didn't work my doctor said I need to get an MRI... I called to schedule. Nothing for two months... I finally got an appointment through Hartford healthcare. I had my MRI in just under a month."
— Birdeye/Google Review"Connecticut for a short vacation and end up at Yale New Haven health and what a Superior experience, I was in and out within an hour And feeling 100% better. The staff was friendly and caring."
— LocalityBiz/Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- In the Absence of Cures, Adler Center Guides Patients | Internal Medicine — Jul 16, 2025
- Traditional and Primary Care Residency Programs Recognize Outstanding Educators | Yale School of Medicine — Jun 15, 2026
- Yale NH Health opening primary care office downtown | News | newbritainherald.com — Dec 12, 2025
- Message from the Chair | Internal Medicine — Jul 16, 2025
- News Release: Yale New Haven Health expands access to care with new medical offices in Stratford — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in New Haven
Northeast Medical Group (NEMG) is a nonprofit medical foundation affiliated with Yale New Haven Health System (YNHHS). Based in Bridgeport, CT (founded 2010), NEMG operates about 130 community practices across Connecticut, Rhode Island, and Westchester County, NY, offering services in family medicine, internal medicine, pediatrics, heart & vascular, radiology, and walk-in care. As part of YNHHS, patients gain access to the resources of Yale New Haven Health and its affiliated hospitals, including Yale New Haven Hospital, Bridgeport Hospital, Greenwich Hospital, Lawrence + Memorial Hospital, and Westerly Hospital. NEMG employs around 266 people and reports annual revenue of approximately $42.1 million. Contact: 855-636-4637. Website: northeastmedicalgroup.org.
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