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About

for: Geriatrics (Aging) New Haven - Yale New Haven Hospital (YNHH) is a nonprofit teaching hospital system based in New Haven, CT, founded in 1826. It is a Magnet-designated hospital, highlighting nursing excellence. - Core areas include geriatrics (aging) care among broader services such as pediatrics (YNHH Children’s Hospital), neurology, heart and vascular, oncology, transplantation, and trauma. - The hospital emphasizes comprehensive patient care, including elderly-focused services as part of its broad geriatrics, diabetes, sleep disorders, and rehabilitation offerings. If you’re specifically seeking geriatrics in New Haven, YNHH appears to be the primary large regional option with established geriatrics and aging-related services within a major academic medical center. For detailed geriatric programs, locations, and appointment options, consider visiting the YNHH site or contacting their geriatrics department directly.

Clinic Type

Geriatrics

Address

20 York Street, New Haven, CT 06510-3202, US

Phone

+8606503848

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Geriatrics (Aging)
  • Dorothy Adler Geriatric Assessment Center
  • Geriatric Primary Care
  • Center for Restorative Care for Older Adults
  • Nurses Improving Care for Healthsystem Elders (NICHE)
  • Home Based Primary Care
  • Inpatient and emergency department consultation for geriatrics
  • Grimes Center post-acute care (short-term rehabilitation)
  • Saint Raphael campus CRC 22-bed unit
  • Older adult inpatient rehabilitation and recovery services

Team

  • Dorothy Adler Geriatric Assessment Center team, multidisciplinary (physicians, nurses, therapists, social workers, pharmacists, nutritionists, care coordinators) — Geratrics assessment and care coordination team

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Adler Geriatric Assessment Center): 4.3 out of 5 stars (6 reviews)
  • Healthgrades (Dr. Roula Rizk): 3.9 out of 5 stars (17 reviews)
  • Healthgrades (Dr. Iwona Lacka): 5.0 out of 5 stars (1 review)

Patients praise

  • Staff are often described as attentive, polite, and respectful in specialized outpatient settings
  • Healthcare providers are praised for listening to patient/caregiver concerns and explaining steps clearly
  • Supportive care for homebound patients and specialized geriatric assessments is highly regarded by families
  • Positive mentions of feeling respected and having questions answered thoroughly by specific geriatric specialists

Common complaints

  • Reports of poor communication and lack of attention from nursing staff
  • Complaints about hospital administrative responses to patient concerns being dismissive or unhelpful
  • Instances of perceived lack of compassion and feeling treated like a burden or profit-driven target
  • Specific negative experiences in emergency and acute care settings involving wait times and environmental comfort

"They were excellent listening to what I had to say regarding her health. I appreciated how they spoke to both of us together at the end of the appointment and make sure we were both aware of what the next steps are."

— Adler Geriatric Assessment Center patient family member

"Their 'apology' was more like 'sorry that you feel that way/sorry that you're dissatisfied,' rather than apologizing for any medical errors made. It was disingenuous."

— Letter to the Editor regarding Yale New Haven Hospital patient relations

"This wonderful Dr and her amazing associates both medical and her staff including all fellow nurses, clerical staff …. have been devoted caring health professionals to my husband and attentive to all our questions or concerns."

— Patient review of Dr. Iwona Lacka

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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