Yale New Haven Psychiatry and Behavioral Health Services (PBeH)
Mental Health (Psychiatry) • New Haven, CT
Clinic Type
Mental Health (Psychiatry)
Address
Yale New Haven Psychiatry and Behavioral Health Services (PBeH)
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, Vivian Health, US News & World Report: Ratings vary significantly by provider and review platform, with some public aggregate ratings ranging from 2/5 to 5/5 across different specialties (Multiple reviews across various platforms, though many platforms show low volume or mixed aggregate scores)
Patients praise
- High reported satisfaction in standardized consumer surveys regarding respect, recovery, and treatment appropriateness
- Development and implementation of an evidence-based patient experience survey (PIX) to drive service improvements
- Institutional commitment to trauma-informed care and staff training on cultural sensitivity
Common complaints
- Reports of perceived dismissive or unsupportive staff behavior
- Concerns regarding involuntary hospitalization experiences and patient rights
- Complaints about medication management and lack of patient choice in treatment plans
- Dissatisfaction with the relevance and quality of group therapy sessions
- Safety concerns regarding interactions with other patients on the units
"On my second suicide attempt the care was worse. They give you drugs and most of the time the drugs do damage."
— Yelp user review"The recovery program emphasized medical treatment, and I was not allowed to leave until my drug treatment plan had been developed and I had been on their drug of choice for several days. I was not given an option in this."
— Psych Ward Reviews (blog) post"Psychiatric patients need an effective and empowering way to give feedback on their experience, just like patients in all other parts of our health system."
— Dr. David Klemanski, Yale New Haven Psychiatric Hospital, on the development of the PIX survey toolSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- YNHH Psychiatry Ranked 6th Nationally in U.S. News & World Report 'America's Best Hospitals' Survey — Jul 31, 2025
- The Rise of Interventional Psychiatry | Yale School of Medicine — Dec 1, 2025
- The rise of interventional psychiatry - Becker’s Behavioral Health — Feb 26, 2026
- Setting the Standard for Pediatric Addiction Care | Yale School of Medicine — Jun 15, 2026
- Bridgeport Hospital's REACH IOP Honored by Association of Ambulatory Behavioral Health | Yale School of Medicine — May 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health (psychiatry) clinics in New Haven
CMHC-Home Page - CT.gov New Haven summary: - The Connecticut Mental Health Center (CMHC) is a collaborative mental health and addiction services center in New Haven, CT, run as a partnership between DMHAS and Yale University School of Medicine, Department of Psychiatry. - Founded in 1966, CMHC serves the New Haven area, treating severe mental illness, depression, anxiety, addictions, and co-occurring conditions. It also runs outreach programs for homeless individuals, those at risk for mental illness, and people involved in the criminal justice system, plus specialized services for Spanish-speaking clients. - Services include clinical care, rehabilitation programs, and language-access support. CMHC works with Yale-affiliated leadership; Michael J. Sernyak, MD serves as CEO. - Key contact: main phone numbers are (203) 974-7295 and (203) 974-7300. Official homepage: portal.ct.gov/dmhas/cmhc/agency-files/cmhc-home-page. - The organization is categorized under mental health care, cooperative/partnership model, and serves the New Haven area. It employs a small team and maintains ties to Yale and other partner institutions.
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