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Clinic Type

Pediatrics

Address

121 Wakelee Avenue, Ansonia; 197 Dixwell Avenue, New Haven (Dixwell Community Q House); 428 Columbus Avenue, New Haven; 410 Campbell Avenue, West Haven; additional locations implied in Greater New Haven area

Phone

203-503-3000

Email

HHS-FTCA-Claims@hhs.gov

Opening Hours

Evening hours available Thursdays from 5:30 pm - 7:30 pm

Services Offered

  • Pediatrics
  • Pediatric dental care
  • Well-child visits
  • Immunizations
  • Developmental screenings
  • Urgent care
  • Dental care for kids
  • Behavioral health services for pediatric patients
  • WIC program (Women, Infants & Children)
  • School Based Health Centers

Insurance & Payment

Sliding fee scale available; accepts various insurance plans

Sliding fee scale, Make a payment online, Payment options link from site

Languages Spoken

FAQs

How do I make an appointment?

Call the main number 203-503-3000 or visit one of our locations.

Do you offer free clinic services?

No, we are not a free clinic. We provide healthcare services for a fee.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustReviewers.com: 4.0/5.0 (based on 56 reviews reported on one platform) (56)
  • Dentascore.com (Pediatric Dental Center): 2.3/5.0 (23)
  • US News Doctors (Dr. Ho-Choong Chang): 5.0/5.0 (11)

Patients praise

  • Compassionate and knowledgeable individual providers
  • Strong clinical expertise for complex or specialty pediatric care
  • Positive long-term relationships with specific pediatricians
  • Effective coordination with specialized care teams

Common complaints

  • Long wait times for appointments and during visits
  • Concerns regarding facility cleanliness and hygiene
  • Difficulties with administrative staff, scheduling, and phone communication
  • Reports of impersonal or dismissive bedside manner from some providers
  • Inconsistencies in quality of care and follow-up communication

"They deserve MORE than 5 stars! I have never met a more friendly, caring and knowledgeable staff, they treat my son as if he was family."

Pediatric & Medical Associates Patient Review

"If I could give this place zero stars I would. I have been calling and leaving messages for this group for two months. They don't call back."

Yale-New Haven Hospital's Pediatric Dental Center Patient Review

"This hospital is disgusting... I literally can not and I am mind blown this place is said to be the best hospital for children yet it’s a complete heath hazard."

Yale New Haven Children's Hospital Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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