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Clinic Type

Primary Care

Address

158 Amity Rd, Ste 280, New Haven, CT 06515

Phone

(888) 812-1183

Email

Opening Hours

Open 8am-5pm, Monday–Friday (as stated for Medicare doctors)

Telehealth

Available (in-person, phone, or video visits)

Services Offered

  • primary care
  • wellness preventive care
  • chronic condition care
  • specialty care
  • immunizations
  • laboratory testing services
  • pharmacy
  • care coordination
  • mail-order prescriptions
  • preventive care plans
  • in-person visits
  • phone visits
  • video visits

Technology & Equipment

  • In-center lab and testing (Urinalysis, Metabolic panel, A1C, Lipid panel)
  • Immunizations
  • Telehealth (in-person, phone, video)

Team

  • Oak Street Health New Haven team, MDs/DOs and advanced practice providers (APRs) — Primary care physicians and care teams

Insurance & Payment

  • Original Medicare Part A
  • Original Medicare Part B
  • Medicare Supplement (Medigap) plans
  • Medicare Advantage plans
  • Original Medicare
  • Medicare Supplement (Medigap)
  • Medicare Advantage

Accepts most Medicare plans; verify specific plan acceptance with clinic

Medicare (primary payer), waitlist booking online, Medicare, Cash, Credit/Debit Card, Online payment not specified

Languages Spoken

  • English
  • Spanish

Current Offers

Accepting new patients — null

FAQs

Is Oak Street Health New Haven accepting new patients?

Yes, new patients are welcome with limited online appointment availability.

What insurance is accepted?

Most Medicare plans are accepted, including Original Medicare Parts A and B, Medigap, and Medicare Advantage.

Where is Oak Street Health New Haven located?

The New Haven clinic is at 158 Amity Rd, Ste 280 in New Haven, Connecticut.

What are the hours of operation at the New Haven primary care clinic?

Our Medicare doctors are available from 8am-5pm, Monday to Friday.

What insurance does Oak Street Health New Haven accept?

Our New Haven location accepts all forms of Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown (DOCS Urgent Care & Primary Care): Generally positive reviews overall (88 reviews)
  • Internal Medicine of Greater New Haven: 4.72/5 stars (64 reviews)
  • Yale New Haven Hospital Primary Care Center: 2.1/5 stars (32 reviews)
  • Healthgrades (Family Practice & Internal Medicine of New Haven County): 1/5 stars (3 reviews)

Patients praise

  • Friendly, caring, and professional doctors/medical providers
  • Helpful and efficient front desk staff in some facilities
  • Clean and well-maintained office environments
  • Good communication and personalized attention to patient health needs

Common complaints

  • Long wait times for appointments and in the exam room
  • Unprofessional, rude, or dismissive staff/receptionists
  • Concerns over billing practices and unexpected charges
  • Difficulties with communication regarding medications or appointments
  • Allegations of discriminatory or biased treatment

"Patients have praised the staff for being helpful, kind, and thoughtful, making everyone feel welcomed and comfortable."

BestProsInTown (DOCS Urgent Care & Primary Care)

"Went for an annual physical.. got a $175 bill??? said they did all these things beyond a physical (lies) and wont fix the coding."

Healthgrades (Family Practice & Internal Medicine of New Haven County)

"Terrible place that makes you wait long. I waited 2 hours for a doctor to come see my child."

LocalityBiz (Fair Haven Community Health Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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