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About

Summary: - Yale New Haven Hospital (YNHH) is a top-tier academic medical system recognized by U.S. News & World Report, with a Level I trauma center and comprehensive transplant, heart, and stroke services. - The system includes Yale New Haven Children’s Hospital, which houses pediatric specialties and is known for strong pediatric care. - Child/adolescent services include a dedicated pediatric inpatient unit within the Children’s Hospital; the hospital emphasizes trauma care, emergency services, and pediatrics. - Notable affiliated entities: Smilow Cancer Hospital and Yale Cancer Center (NCI-designated), and a Magnet designation for nursing excellence. - For trauma and burn-specific care: YNHH operates a Level I trauma center with pediatric capabilities through the Children’s Hospital, and provides specialized burn/trauma-related pediatric care within the broader Yale New Haven Health network.

Clinic Type

Trauma & Burn

Address

20 York Street, New Haven, CT 06510-3202, US

Phone

+8606503848

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Trauma and Burn

Team

  • Pediatric Trauma Center team, Emergency medicine, Surgery, Trauma surgery, Neurosurgery, Orthopedic surgery, Anesthesiology, Radiology, Critical care medicine, Social workers, Child-life specialists — Trauma care team

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustReviewers.com: 4.0 out of 5 stars (56 reviews)
  • U.S. News & World Report (Hospital Profile): 5 out of 5 stars (Not explicitly stated in summary)
  • Healthgrades: 69% of patients recommend the hospital (Not explicitly stated in summary)

Patients praise

  • Designated as a Level 1 Pediatric Trauma Center, indicating high clinical capability
  • Commitment to family-centered care models to improve patient outcomes
  • Availability of formal patient relations and ethics support services

Common complaints

  • Issues with administrative processes and appointment scheduling
  • Concerns regarding hospital cleanliness and environmental hygiene
  • Reports of poor communication and perceived lack of attention from staff
  • Concerns about patient experiences and perceived inadequate symptom evaluation

"This hospital is disgusting! ... I see a huge cockroach crawling across the elevator floor! I literally can not and I am mind blown this place is said to be the best hospital for children yet it’s a complete heath hazard."

LocalityBiz user review

"I am irate with anger that I brought my daughter under my ... because we feared ... their expertise did not evaluate my daughter's symptoms."

TrustReviewers user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Trauma & Burn Services at Yale New Haven Health (YNHHS) provides specialized acute care for severe injuries and burn injuries through Yale New Haven Hospital and affiliated centers in the system. YNHHS emphasizes trauma prevention, rapid response, and high‑level care across its Center for Injury and Prevention and related trauma services. The system highlights awareness initiatives (e.g., National Trauma Awareness Month) and ongoing structural improvements, such as updates to pediatric psychiatric inpatient services, to support comprehensive trauma and burn care across Connecticut and affiliated regions. If you’re seeking specific services (trauma surgery, burn treatment, or specialty rehabilitation) or locations within New Haven, Yale New Haven Hospital and its network within YNHHS are the primary points of contact.

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