Yale New Haven Health Urgent Care
Urgent Care • New Haven, CT • Since 2008 • Multiple urgent care centers across Connecticut and New York locations
About
Yale New Haven Health Urgent Care is a privately held urgent care network under Yale New Haven Health System, with 19–20 locations across Connecticut and New York. Key details: - Services: Walk-in urgent care for non-life-threatening illnesses and injuries; on-site X-ray and lab services; 24/7 virtual urgent care; accepts insurance and self-pay; parking available. - Hours: 8:00 a.m.–8:00 p.m. weekdays; 9:00 a.m.–5:00 p.m. weekends/holidays; open 365 days a year. - Headquarters: Brookfield, Connecticut. - Founded: 2008; acquired PhysicianOne Urgent Care in 2019; acquired by Yale-New Haven Health System in 2023. - Locations: 19 offices across CT and NY (examples near New Haven area include Brookfield HQ; additional locations in Groton, Ridgefield, Mohegan Lake, Baldwin Place, etc.). - Contact: General numbers listed (e.g., 860-650-3848; 855-349-2828). If you’re specifically looking for Yale New Haven Health Urgent Care near New Haven, CT, you’ll find multiple CT locations in the network with similar hours and services, and the New Haven region is served via the broader Yale New Haven Health Urgent Care system.
Clinic Type
Urgent Care
Address
Old Route 7, Brookfield, Connecticut 06804, US
Phone
860-650-3848
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Opening Hours
Mon–Fri: 8am–8pm; Weekends & Holidays: 9am–5pm; Thanksgiving & Christmas Day: 8am–3pm
Telehealth
Available 24/7
Services Offered
Technology & Equipment
Insurance & Payment
A comprehensive list of accepted insurances can be found on their website.
Pay online, Pay at center, Co-pay collected at time of service
Languages Spoken
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Pricing
FAQs
What hours are Yale New Haven Health Urgent Care center open?
In-Center Visit Hours: Mon – Fri: 8am – 8pm; Weekends & Holidays: 9am – 5pm; Thanksgiving & Christmas Day: 8am – 3pm. Telehealth Visit Hours: 24 hours a day, 7 days a week.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv (Yale-New Haven Hospital location): 3.0 out of 5 stars (51 ratings)
- Facebook (Yale New Haven Health Urgent Care): 74% recommend (64 reviews)
Patients praise
- Staff often described as polite, professional, and caring
- Convenient online booking and check-in systems
- Generally clean and accessible facilities
- Quick treatment for straightforward conditions when wait times are low
Common complaints
- Long wait times despite scheduled appointments
- Concerns regarding clinical thoroughness and diagnostic accuracy
- Frustrations with administrative processes, billing, and record transfers
- Difficulties reaching staff via phone or receiving timely responses
- Perceived understaffing leading to clinician fatigue
"I'm extremely dissatisfied with my experience at Yale New Haven Health. The process of getting assistance is overly complicated and time-consuming... The organization's lack of responsiveness and transparency is staggering."
— LocalityBiz user review"Providers were all very reassuring as I was very stressed. They were thorough and I felt well cared for."
— Solv user review (Fairfield)"My appointment was at 12:30 I didn’t get put in a room until 1:30 and I didn’t see the doctor until close to 2... Not super impressed"
— Solv user review (Manchester)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- NOW OPEN Yale New Haven Health Urgent Care - Darien — Mar 28, 2026
- NOW OPEN Yale New Haven Health Urgent Care - Branford — Feb 26, 2026
- Yale New Haven Health Urgent Care - Wallingford — Aug 21, 2025
- Urgent Care Pricing - Yale New Haven Health System — Aug 21, 2025
- Yale New Haven Health expands urgent care services with new ... — May 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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