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Iberia Medical Center (New Iberia, LA) overview with relevance to behavioral health: - Organization type and focus: Nonprofit hospital system serving New Iberia communities; part of the healthcare and hospital sector. - Mission/vision: Aims to improve community health and be the hospital of choice for patients, physicians, and employees. - Location: Headquarters and multiple offices in New Iberia, Louisiana. - Relevance to behavioral health: The provided content does not specify behavioral health services (psychology/psychiatry, therapy, or addiction treatment). No explicit mention of a behavioral health department or program. - Key details you may find useful to pursue behavioral health information: - Main contact: 337-364-0441 - Corporate leadership titles listed (Medical Director, Chief Nursing Officer, etc.) for potential inquiries about service lines - The facility is a full-service hospital system with typical clinical roles; for exact behavioral health offerings, contact the hospital or check their services directory. If you’re specifically seeking behavioral health services at Iberia Medical Center in New Iberia, I’d recommend: - Calling the main line to ask for the Behavioral Health department or psychiatry/therapy services. - Visiting the site’s services or departments section (not provided in the extracted highlights) for mental health, addiction services, or counseling programs. - Checking with the hospital’s patient care or physician referral desk for available behavioral health providers.

Clinic Type

Behavioral Health

Address

Behind the North Campus in the medical office complex off of Andre Street, New Iberia, LA

Phone

(337) 210-9363

Email

imcMAKO@iberiamedicalcenter.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24/7 intake line: (337) 210-9363

Services Offered

  • Behavioral Health Services
  • Inpatient Behavioral Health Unit
  • Outpatient Behavioral Health Center

Team

  • Psychiatrists, Licensed clinical staff — Clinical staff

Insurance & Payment

  • Most insurances accepted

Not specified

Languages Spoken

FAQs

Who can be admitted to the Behavioral Health Inpatient Unit?

Individuals 55 and older facing acute mental health challenges.

Admission Can Be Initiated By A Healthcare Provider, Emergency Department, Or Self-Referral In Some Cases

Admission can be initiated by a healthcare provider, emergency department, or self-referral in some cases.

Commitments

  • Licensed, accredited behavioral health facility
  • Experienced, compassionate clinical staff
  • Evidence-based treatment programs
  • Seamless transition to outpatient and follow-up care
  • Care close to home

Awards & Accreditations

  • Licensed, accredited behavioral health facility

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.1/5 stars (84 reviews)
  • MedicalRecords.com: 3.4/5 stars (10 reviews)

Patients praise

  • professional and friendly staff in some departments
  • clean facility environments
  • effective support for anxiety/panic in some ER experiences

Common complaints

  • some reports of staff being inattentive or dismissive
  • complaints about long waits or triage processes

"I usually don't get taken seriously because of the anxiety and panic i experience in these settings but my experiences with the staff here in the er have been complete opposite. They run as many tests, go out of their way to assure me and make me feel comfortable."

Birdeye review

"Always bad doctors, forgotten by staff(discharged without even getting triaged)"

MedicalRecords.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Iberia Comprehensive Community Health Center (ICCHC) in New Iberia, Louisiana, is a nonprofit Federally Qualified Health Center offering integrated care across multiple locations in South Louisiana. For mental health needs in Louisiana near New Iberia, ICCHC provides behavioral and mental health services as part of its comprehensive care, alongside primary medical, dental, vision, pharmacy, OB/GYN, pediatrics, and wellness programs. They operate 12 offices across 7 South Louisiana parishes, with headquarters at 806 Jefferson Terrace Blvd, New Iberia. Key takeaways for your query: - Mental health services available as part of ICCHC’s comprehensive care. - Location: New Iberia, LA, and broader South Louisiana service area. - Organization: Nonprofit, Federally Qualified Health Center; mission-focused on accessible care. If you’d like, I can look up the nearest ICCHC location to you, verify current mental health program details (e.g., intake process, telehealth options), and provide contact information.

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