Family Medicine in New Iberia, LA - ProviderMatch
Primary Care • New Iberia, LA
Clinic Type
Primary Care
Address
—
Phone
911
mychartsupport@fmolhs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Lourdes RMC ProviderMatch: typically 4.8 to 5.0 out of 5 stars on ProviderMatch systems (ranges from dozens to hundreds per provider)
- Healthgrades: 4.1 out of 5 stars (9-11 reviews)
- WebMD (Family Medicine Clinic): Low (mixed sentiment, specific clinic ratings not fully aggregated) (4 reviews)
Patients praise
- doctors and nurse practitioners are described as caring, attentive, and thorough
- providers are praised for listening well and explaining conditions in detail
- strong bedside manner reported for many primary care providers in the area
- convenient access and availability of appointments
Common complaints
- rude front desk and administrative staff
- poor responsiveness of nursing staff over the phone
- concerns regarding unprofessional office environment and staff behavior
- occasional complaints about lack of compassion or personal belief imposition
"I've been seeing Dr Viator for around 25 years, and will continue until l die or he retires."
— Patient review for Dr. Timothy Viator via Lourdes RMC ProviderMatch"The lady the does the scheduling and payments is so rude. Like I’m inconveniencing her or something. Doctors are great, but I’m not sure if I can handle another encounter with this lady."
— Patient review for Family Medicine Clinic via WebMD"Dr. Keidra's office is all about the patient: I have never been one of 20 waiting. She takes you when you were scheduled for. The patient is the focus and she takes her time and is brilliantly up to date on her patient AND the latest in medical developments."
— Patient review for Dr. Keidra Welch-Spencer via HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jennifer Redmon Haines, NP - New Iberia, LA - Family Medicine — Oct 17, 2025
- Dr. Chante M. Calais-Morgan - Family Medicine Doctor in New Iberia, LA — May 14, 2026
- Family Medicine in New Iberia, LA' - ProviderMatch — Feb 4, 2026
- Iberia Medical Center Welcomes Dr. Jacques Villien — Dec 1, 2025
- IBERIA MEDICAL CENTER WELCOMES DR. GEORGE REES — Jun 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in New Iberia
Our Lady of Lourdes Physician Group in New Iberia is part of the Our Lady of Lourdes Health system (nonprofit, founded 1949) based in Lafayette, LA. The system includes Our Lady of Lourdes Regional Medical Center and related facilities, offering advanced medical care across multiple specialties with a large physician staff and centers of excellence. For precise address, contact, and services in New Iberia, please refer to the system’s official site or local directory.
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