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About

Summary: ProHealth Physicians is a privately held, physician-led primary care organization in Connecticut, part of OptumCare. It operates over 90 locations across the state (and a presence in the Virgin Islands and Lebanon), serving more than 380,000 patients. The company focuses on high-quality, cost-effective primary care delivered by a large team of doctors and clinicians. Headquarters are in Farmington, CT, with several Connecticut offices including Burlington, Manchester, and Farmington. If you’re looking for a doctor in Connecticut (including New London area), ProHealth Physicians represents a broad network of primary care providers under one organization. For specific doctor availability near New London, contact the ProHealth Physicians main line or visit their site to locate a physician by location.

Clinic Type

Family Medicine

Address

3 Farm Glen Boulevard, Farmington, CT 06032, US

Phone

18552863411

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Adult and family medicine
  • Pediatrics
  • Family medicine
  • Primary care
  • Care coordination
  • Diagnostic testing
  • Online services
  • Bill pay
  • Schedule appointment

Insurance & Payment

Insurance, Self-pay, Online bill pay

Languages Spoken

FAQs

What services does ProHealth Physicians offer?

Adult and family medicine, pediatrics, and related primary care services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye, Yelp, Facebook, Google: Varies by location, typically ranging from 2.5 to 3.9 stars across different review platforms

Patients praise

  • Some providers are reported as caring, thorough, and good listeners
  • Helpful and kind medical staff experiences for some patients
  • Efficient use of online systems like MyChart for some users

Common complaints

  • Difficulties with scheduling appointments and long callback times
  • Issues with billing transparency and miscoding of tests
  • Reports of rude or dismissive staff and front-desk personnel
  • Poor communication regarding prescriptions and referrals
  • Concerns about long wait times and lack of compassion from specific providers

"Waiting in the well room for my son to get his shot... Being ignored and hate the way they just hold you hostage with very little going on."

MapQuest user review (Jim M.)

"Once in the door, the medical staff is kind and helpful but the scheduling and billing practices... is suspiciously absent in the front office in recent years."

Birdeye user review (ProHealth Physicians of Manchester)

"I have had wonderful experiences at this Farmington practice! Dr. Wells is caring and a great listener to my needs and concerns... She has responded to my questions on line in My Chart immediately."

Birdeye user review (ProHealth Physicians of Unionville)}}]},top_results:} {}

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Location Details for hartfordhealthcaremedicalgroup.org (New London context) - Soundview Medical Assoc is based in Norwalk, CT, with four offices in Connecticut: - 520 West Ave, Norwalk, CT 06850-4007 - 761 Main Avenue, Norwalk, CT 06851 - 1 State St Ste 19, Hartford, CT 06103 - Norwalk, CT (additional office location listed) - Main contact: billing@soundviewmedical.com; phone numbers include 203-845-9535, 203-838-4000, and 855-300-6933 - Organization type: Hospitals and Health Care; private ownership; active status - Website: hartfordhealthcaremedicalgroup.org (Soundview Medical Assoc listed under Hartford HealthCare Medical Group umbrella) Note: There is no explicit New London office listed; the nearest documented Connecticut locations are Norwalk and Hartford. If you need New London specifics, you may want to verify whether Soundview has a New London presence or refer to Hartford HealthCare Medical Group’s site for a complete, current office list.

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