Behavioral Health - Home - City of New Orleans
Behavioral Health • New Orleans, LA
About
Summary: The City of New Orleans Health Department is the public health authority for New Orleans. It serves as a comprehensive community health partner, offering essential healthcare services, including access, family support, emergency care, nutrition programs, preventive services, and behavioral health support. It addresses public health emergencies, chronic disease management, environmental health initiatives, and other community health needs. The department operates from its New Orleans headquarters (1300 Perdido St) and provides services across two offices. It is a government/public health agency with roughly 50 employees and annual revenue around $11.5 million. Contact: (504) 539-3266 or 1-504-658-3600. Website: nola.gov/health.
Clinic Type
Behavioral Health
Address
1300 Perdido St, 8E18, New Orleans, Louisiana 70112, US
Phone
(504) 658-2598 | (504) 658-2500
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Metropolitan Human Services District - New Orleans East): 3.7 out of 5 stars (9 reviews)
- Virtuous Reviews (Integrated Behavioral Health, LLC): 3.2 out of 5 stars (4 reviews)
- Birdeye (Oceans Behavioral Hospital): 1.5 out of 5 stars (34 reviews)
Patients praise
- Effective and life-changing experiences with certain individual physicians
- High satisfaction with Mobile Crisis Intervention Unit staff performance and safety protocols
- Ongoing city initiatives like the Mental Health Wait Time Dashboard to improve access to care
Common complaints
- Concerns regarding staff unprofessionalism and responsiveness
- Long wait times for appointments and follow-up communication
- Billing and insurance eligibility confusion
- Dissatisfaction with patient treatment standards in specific inpatient settings
"I've seen multiple physicians and each one has been life changing in some way or another. The office staff is on point!"
— Virtuous Reviews user (Integrated Behavioral Health, LLC)"This place is hell on earth. Save yourself and family members the stress and also potentially losing ..."
— Birdeye user (Oceans Behavioral Hospital)"Horrible. Not once did anyone inform me that they only take Medicare and Medicaid."
— LocalityBiz user (Central City Behavioral Health & Access Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Health Department - News - 2025-07-15 First-Ever Mental Health Wait Time Dashboard to Help Residents Access Behavioral Health - City of New Orleans — Jul 15, 2025
- Health Department - News - 2026-04-27 City of New Orleans Department of Health and Human Services Expands Direct Services to th - City of New Orleans — Apr 27, 2026
- New Orleans East Hospital breaks ground on $10 million inpatient behavioral health unit | Sponsored: LCMC Health | nola.com — Jun 21, 2026
- Mayors Office - News - Articles - July 2026 - 2026-07-07 City of New Orleans Awards $146,500 in Tree Planting Grants to New Orleans Nonprofits - City of New Orleans — Jul 7, 2026
- Groundbreaking Marks New Orleans East Hospital Expansion - Biz New Orleans — Jun 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
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