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Clinic Type

Palliative Care

Address

Multiple locations listed (e.g., Ochsner Medical Center - Jefferson Highway, 1514 Jefferson Hwy., New Orleans, LA 70121; Ochsner Medical Center - West Bank, 2500 Belle Chasse Hwy., Gretna, LA 70056; Ochsner Lafayette General Medical Center, 1214 Coolidge St., Lafayette, LA 70503; Slidell Memorial Hospital, 1001 Gause Blvd., Slidell, LA 70458; etc.)

Phone

Various by location (e.g., 504-842-5211 at Jefferson Highway; 504-392-3131 at West Bank; 225-761-5200 at Baton Rouge; 504-894-2616 at Ochsner Baptist; 504-842-7690 at Kenner; 985-649-7070 or 985-646-5774 at Slidell Memorial East; 337-289-7991 at Lafayette General; 318-626-2449 at Shreveport/Monroe)

Email

patientadvocate@ochsner.org

Opening Hours

Mon-Sun varying by location; see locations list for specifics

Telehealth

available (virtual appointments)

Emergency Care

Open 24/7 at many locations (noted per location; some campuses indicate 24/7 availability)

Services Offered

  • Palliative Medicine & Supportive Care
  • Palliative care
  • in-hospital palliative care
  • outpatient palliative care
  • in-home nurse practitioner visits
  • virtual (telemedicine) palliative care

Insurance & Payment

Languages Spoken

FAQs

What is palliative care and who can benefit?

Palliative care services are available in the office, through telemedicine, in hospitals, nursing homes and assisted living facilities and at home to support patients with serious illness.

How do I access palliative care at Ochsner?

Ask your doctor for a referral to a palliative care physician.

What distinguishes Ochsner’s palliative care?

Ochsner offers the only palliative care team in Louisiana to earn The Joint Commission’s Gold Seal of Approval for Palliative Care Certification.

Commitments

  • The only palliative care team in Louisiana to earn The Joint Commission’s Gold Seal of Approval for Palliative Care Certification

Awards & Accreditations

  • Joint Commission Gold Seal of Approval for Palliative Care Certification
  • The Joint Commission’s Gold Seal of Approval for Palliative Care Certification

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Vitals: 4.7/5 stars (6 reviews)
  • Healthgrades: 4.2/5 stars average (49 specialists averaged)

Patients praise

  • Compassionate and expert symptom management
  • Comprehensive interdisciplinary support (doctors, social workers, chaplains, psychologists)
  • Improved quality of life for serious illness patients
  • Strong leadership and program development in the New Orleans region

Common complaints

  • Staff burnout during surge events like pandemics
  • Difficulty managing high volumes of palliative care demand during crises

"Our Palliative Care team of doctors, nurses, physician assistants, nurse practitioners, chaplains, psychologists, and social workers work collaboratively work with a patient’s medical team and their family to provide the medical, emotional and psychosocial support needed..."

University Medical Center New Orleans Blog

"although subjective, we felt our physical presence in ICU rounds alleviated the psychological toll on nonpalliative clinicians tasked with frequently providing bad news."

Addressing Palliative Care Needs of COVID-19 Patients in New Orleans, LA: A Team-Based Reflective Analysis

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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