Infinity Mental Health | Deeply Root, Gently Rise
Counseling • New Paltz, NY
About
Infinity Mental Health Counseling, PLLC is a family-style mental health practice based in New Paltz, NY. The practice employs a small team of locally grown therapists delivering high-quality psychotherapy to clients in and around New Paltz. They emphasize understanding the underlying causes of issues (not just coping strategies) and offer a range of presenting concerns including anxiety, depression, low self-esteem, relational and family issues, and addiction-related concerns. Notably, they provide outdoor therapy options such as mindfulness walks on the rail trail and hiking therapy groups. The organization operates from two offices in New Paltz (HQ at 15 N Chestnut St, Suites 103/202) and maintains active contact channels (info@infinitymentalhealth.com; 845-419-3939 / 845-265-8291).
Clinic Type
Counseling
Address
15 North Chestnut Street, New Paltz, NY 12561
Phone
845-419-3939
info@infinitymentalhealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
If you have an emergency, call 911 or visit your nearest hospital.
Services Offered
Insurance & Payment
Some (not all) therapists accept certain insurances; availability varies. Out-of-Network benefits may apply; check with provider or insurer.
out-of-pocket, out-of-network reimbursement, reduced-rate sessions with graduate student counselors, insurance
Languages Spoken
—
Pricing
FAQs
What sets Infinity Mental Health apart?
Knowledge-driven therapists who explain background information behind issues; personalized, engaging approaches; outdoor and nature-integrated therapy; focus on strengths; inclusive, collaborative care.
Do you take insurance?
Some (not all) of our therapists accept certain insurances, including Aetna, United Healthcare, Oxford, 1199 and Oscar insurances. Availability with providers who take insurance is often limited, so be sure to check with us when you call or email. You may also ask us when you call our intake line. If your therapist does not accept insurance or you have an insurance type that is not listed above, you may qualify to be reimbursed for a portion of your payment by submitting an Out-of-Network claim. To find out more, call your insurance company and ask about your “Out-of-Network Benefits”.
What are the session fees?
For individual therapy, out-of-pocket session rates range from $90-$150 depending on the provider. We also offer reduced-rate sessions with our graduate student counselors.
How can I cancel or reschedule?
Life happens, right? If you need to cancel, we won’t hold it against you. We will always reserve your appointment slot for you, no matter what. Please inform us with at least 48-hours’ notice if you need to cancel in order to avoid the cancellation fee.
How can I contact you?
Please call our office at 845-419-3939 or email info@infinitymentalhealth.com. For emergencies, call 911 or visit your nearest hospital.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Indeed: 1.0/5.0 (on employee platform) (2 (on employee platform))
Patients praise
- warm and welcoming environment
- inclusive space for diverse needs
- caring and knowledgeable staff
- kind guidance and care
Common complaints
- reports of poor management and issues with staff retention
"What a great group of Practioners! Infinity Mental Health provides a warm , welcoming and inclusive space for children, adults and families to move through life's challenges, heal and grow with kind guidance and care of their team of therapists."
— LocalityBiz"The most caring staff I have encounter in New Paltz. Recently moved here and was lucky to have found this medical clinic."
— LocalityBiz"Poor management. There was a lot of staff..."
— IndeedSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Attachment-based Therapists in New Paltz, NY - Psychology Today — Jan 10, 2026
- Thompson Counseling Services Expands Access to Therapy in New Paltz, NY — Feb 23, 2026
- Thompson Counseling Services Expands Access to Therapy in New Paltz, NY - Online Press Release: Submit123PR — Feb 23, 2026
- Naturopathics Practice to Open in Water Street Market - The New Paltz Oracle — Oct 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
More counseling clinics in New Paltz
Summary: - SUNY New Paltz is a public four-year liberal arts college in New Paltz, New York, founded in 1828, with a campus in the Hudson Valley. - The university offers higher education programs and has a notable presence in athletics and various departments (e.g., Computer Science). It operates under SUNY and maintains a range of administrative and academic leadership. - Related context: The campus hosts events and trainings, such as Psychological First Aid sessions (e.g., a June 2026 training) indicating active student support resources and crisis response efforts. If you’re seeking information on campus counseling services (locations, hours, contact), I can search for the specific Counseling Center page or provide contact guidance.
Thompson Counseling Services, LCSW, PLLC is a mental health care practice in New Paltz, NY offering compassionate therapy for anxiety, depression, trauma, and life transitions. Services are available both in-person and virtually. The practice employs 11 people and operates privately. Contact: admin@thompsoncounselingservices.org; phone 845-202-3138 or 845-419-2003. Website: thompsoncounselingservices.org. Focus areas: mental health support, counseling, therapy services in the New Paltz area.
Comparing your options?
See other counseling clinics in New Paltz, or search the full directory by insurance, ratings, and more.