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Diagnostic and Treatment Center • New Paltz, NY
About
Garnet Health is a nonprofit health system serving the mid-Hudson region (Orange, Sullivan, and parts of Ulster Counties) with its headquarters in Middletown, NY. It operates Garnet Health Medical Center and affiliated facilities including Garnet Health Doctors, Urgent Care, and Foundation entities. The system employs thousands of professionals and offers a broad range of services (e.g., primary care, bariatric/obesity medicine, cardiology, neurology, orthopedics, general surgery, pulmonology, behavioral health, and rehabilitation). It serves approximately 450,000 residents, aims to keep care close to home, and is affiliated with the Touro College of Osteopathic Medicine. Contact: 845-333-1000. For specific locations near New Paltz or Catskills, Garnet Health operates multiple sites in Middletown and Monticello, with a broader network across the region.
Clinic Type
Diagnostic and Treatment Center
Address
Garnet Health locations throughout Orange and Sullivan counties, NY
Phone
845-333-7575
CRMCimagerequest@garnethealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Garnet Health Medical Center – Middletown, NY): Patient Experience: 62% would definitely recommend (63% gave rating of 9 or 10) (Not stated in source)
- Healthgrades (Garnet Health Medical Center–Catskills, Harris Campus – Harris, NY): Patient Experience: 56% would definitely recommend (62% gave rating of 9 or 10) (Not stated in source)
- Yelp (Garnet Health Medical Center – Middletown): No numeric rating shown in snippet (Not stated in source snippet)
- Yelp (Garnet Health Medical Center – Catskills, Harris): 2.2 (31 reviews)
- Birdeye (Garnet Health Medical Center – Catskills, Harris Campus): Not stated in source snippet (shows review volume) (166 reviews)
Patients praise
- Some patients rate high on patient experience / would recommend at both the Middletown and Harris campuses (about 56–63%).
Common complaints
- Complaints about poor overall experiences and dissatisfaction with care/operations (e.g., described as terrible or horrible).
- Reported delays/inefficiency and lack of compassion in negative narratives.
- Issues with referrals/specialty coverage (e.g., orthopedic referral / surgeon availability described).
- Unprofessional/rude staff mentioned in some reviews.
"“Both experiences were terrible. The nurses here are 50/50 ... The doctors here are overworked or just bad at ...”"
— Yelp review snippet for Garnet Health Medical Center (Middletown)"“If I could give no stars for the ER I would.”"
— Birdeye review snippet for Garnet Health Medical Center – Catskills, Harris Campus"“The front desk staff and security people are by far the most unprofessional, rude people...”"
— Birdeye review snippet for Garnet Health Medical Center – Catskills, Harris CampusSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sporting Clays Tournament | Garnet Health | Mid-Hudson Healthcare System | Hospitals in Middletown, Harris and Callicoon, NY — Jun 5, 2026
- Garnet Health to Join Montefiore Health System | Garnet Health | Mid-Hudson Healthcare System | Hospitals in Middletown, Harris and Callicoon, NY — Oct 15, 2025
- Garnet Health Announces Restructuring | Garnet Health | Mid-Hudson Healthcare System | Hospitals in Middletown, Harris and Callicoon, NY — Jul 17, 2025
- Garnet Health Medical Center Ranked Best Regional Hospital by U.S. News and World Report | Garnet Health | Mid-Hudson Healthcare System | Hospitals in Middletown, Harris and Callicoon, NY — Aug 20, 2025
- Garnet Health Receives “B” Rating in Latest Leapfrog Hospital Safety Report | Garnet Health | Mid-Hudson Healthcare System | Hospitals in Middletown, Harris and Callicoon, NY — Dec 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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