Mid-Hudson Valley Locations - Family Medicine
Hospital Medicine • New Paltz, NY
Clinic Type
Hospital Medicine
Address
1 Family Practice Drive, Kingston, NY 12401
Phone
845-338-6400
international.services@mountsinai.org
Opening Hours
Mon-Fri 8am-7pm; Sat 8am-4pm; Sun 9am-1pm
Services Offered
Insurance & Payment
Languages Spoken
—
FAQs
What are the hours of operation?
Hours: Monday - Friday 8am - 7pm; Saturday 8am - 4pm; Sunday 9am - 1pm
What services are offered?
Services: Primary Care, Behavioral Health, Dental Care, Diabetes Care, Gastroenterology, Podiatry, Insurance Enrollment and Social Services
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Optum (Provider Specific): 4.9/5 (100 responses) for a specific provider (Dr. Lucchesi) (100)
- Nuvance Health ProviderMatch (Aggregate): 4.9/5 (Aggregate) (201 ratings, 11 reviews)
- Facebook: 42% recommendation rate (9 reviews)
Patients praise
- Many patients express satisfaction with the medical providers (doctors and nurses) themselves
- Providers are described as warm, concerned, and willing to take time with patients
- Some patients appreciate features like the patient portal for communication
- Individual providers sometimes receive high patient experience ratings
Common complaints
- Difficulty reaching the office via phone, including long hold times and lack of callback follow-ups
- Frustration with administrative/office staff responsiveness and professionalism
- Issues with appointment scheduling, including long wait times for appointments and mischeduling
- General dissatisfaction with large medical organizations/intermediaries taking over local practices
"The doctors are wonderful . I never feel rushed out. They are warm and concerned and take the time to answer questions . The Patient Portal is a great way to communicate and get answers quickly."
— Patient review, LocalityBiz"I had an absolutely terrible experience with Optum in New Paltz, the doctors are fine but everything has gone downhill since Optum took over. It’s nearly impossible to reach the office without being transferred..."
— Patient review, LocalityBiz"If you want any actual care and doctors/nurses to listen to you, go anywhere else but here. Can not express the amount of times I've had to fight just to be taken care of. The call center that makes the appointments is also consistently [poor] and arrogant."
— Patient review, LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Anthony W. D'Ambrosio, MD - Fishkill, NY - Family Medicine - Request Appointment — Dec 26, 2025
- Ha Cindy, FNP-C - Premier Medical Group — Feb 4, 2026
- Andromeda Raindance, FNP Has Joined MAHV as a Primary Care Provider - Medical Associates of the Hudson Valley — Dec 7, 2025
- Why Primary Care Matters | New Paltz-Gardiner Daily Voice — Mar 6, 2026
- Paskey Rachel, FNP-BC - Premier Medical Group — Nov 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
More hospital medicine clinics in New Paltz
Summary: - The Institute for Family Health operates a New Paltz location at 279 Main Street, New Paltz, NY 12561, as part of its network of eight U.S. offices. - The organization appears to have a presence in New Paltz, with related community events (e.g., New Paltz Pride) noted on their site, suggesting local health information and resources are available through this location. - For exact services, hours, and appointment details at the New Paltz site, visit the Institute’s main site or contact the New Paltz location directly.
Sun River Health is a nonprofit Federally Qualified Health Center (FQHC) system serving the Hudson Valley, NYC, and Long Island, with over 40 locations and more than 250,000 patients. Founded in 1975 in Peekskill by four African American women, it originated to provide affordable, quality primary care. The network merged with Brightpoint Health in 2018, forming Sun River Health in 2020. They operate 3 offices in the United States, including locations in Hudson, Peekskill, and nearby areas. For New Paltz specifics, Sun River Health’s public listing highlights locations in Hudson Valley, with no explicit New Paltz address shown in the provided data. Contact: communications@sunriver.org or (844) 400-1975 for exact New Paltz services or to confirm availability.
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