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About

Infinity Mental Health Counseling, PLLC is a family-style mental health practice based in New Paltz, NY. The practice employs a small team of locally grown therapists delivering high-quality psychotherapy to clients in and around New Paltz. They emphasize understanding the underlying causes of issues (not just coping strategies) and offer a range of presenting concerns including anxiety, depression, low self-esteem, relational and family issues, and addiction-related concerns. Notably, they provide outdoor therapy options such as mindfulness walks on the rail trail and hiking therapy groups. The organization operates from two offices in New Paltz (HQ at 15 N Chestnut St, Suites 103/202) and maintains active contact channels (info@infinitymentalhealth.com; 845-419-3939 / 845-265-8291).

Clinic Type

Psychiatry

Address

15 North Chestnut Street, New Paltz, NY 12561

Phone

845-419-3939

Email

info@infinitymentalhealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

For emergencies, call 911 or visit your nearest hospital.

Services Offered

  • psychotherapy
  • outpatient mental health counseling
  • individual therapy
  • out-of-network benefits guidance
  • out-of-network reimbursements
  • hiking therapy groups
  • outdoor therapy sessions
  • mindfulness walks
  • therapy with graduate student counselors
  • provider profiles
  • consultations
  • intake line
  • insurance discussion during intake
  • areas of practice not specified

Team

  • Not specified, Certified mental health professionals (agency) — Therapists (various)

Insurance & Payment

  • Aetna
  • United Healthcare
  • Oxford
  • 1199
  • Oscar

Some (not all) therapists accept certain insurances; availability varies by provider. If not accepted, Out-of-Network reimbursement may apply.

Out-of-pocket, insurance (where accepted), Out-of-Network benefits reimbursement, Out-of-pocket $90-$150 per session (depending on provider), reduced-rate sessions with graduate student counselors, Out-of-Network reimbursement possible

Languages Spoken

  • English

Pricing

  • Individual therapy out-of-pocket: $90-$150 per session (varies by provider)
  • Reduced-rate sessions available with graduate student counselors (lower than listed rate)

FAQs

What sets you apart?

Knowledge-based therapy; background information on issues; experiential options like outdoor therapy, mindfulness walks, hiking groups.

How do I know if my insurance is accepted?

Some therapists accept certain insurances; contact intake to confirm.

Do you take insurance?

Some (not all) of our therapists accept certain insurances. Availability with providers who take insurance is often limited, so be sure to check with us when you call or email. To find out if your plan covers our services, you may call your insurance provider directly and inquire about your coverage for outpatient mental health counseling. You may also ask us when you call our intake line. If your therapist does not accept insurance or you have an insurance type that is not listed above, you may qualify to be reimbursed for a portion of your payment by submitting an Out-of-Network claim.

How much are individual therapy session fees?

For individual therapy, out-of-pocket session rates range from $90-$150 depending on the provider.

How can I cancel my appointment?

Life happens. Please inform us with at least 48-hours’ notice if you need to cancel to avoid the cancellation fee.

How can I get started or schedule a consultation?

Yes! Give us a call at 845-419-3939 or email info@infinitymentalhealth.com to get started. We also offer consultations with therapists to help find the right fit; regular session fees apply to consultations.

What is the contact information for emergencies?

Please call 911 or visit your nearest hospital.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Glassdoor/Indeed aggregate: 2.8/5 (Employer rating) (5 reviews)

Patients praise

  • Warm, welcoming, and inclusive therapeutic environment
  • Kind guidance and care from the team of therapists

Common complaints

  • Internal staff dissatisfaction and complaints regarding management practices

"What a great group of Practioners! Infinity Mental Health provides a warm , welcoming and inclusive space for children, adults and families to move through life's challenges, heal and grow with kind guidance and care of their team of therapists."

LocalityBiz customer review

"Poor management. There was a lot of staff..."

Indeed employee review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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New Paltz, NY·Psychiatry

Summary: - The Institute for Family Health operates a New Paltz location at 279 Main Street, New Paltz, NY 12561, as part of its network of eight U.S. offices. - The organization appears to have a presence in New Paltz, with related community events (e.g., New Paltz Pride) noted on their site, suggesting local health information and resources are available through this location. - For exact services, hours, and appointment details at the New Paltz site, visit the Institute’s main site or contact the New Paltz location directly.

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