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Clinic Type

Rehabilitation and Nursing

Address

1 Jansen Rd PO Box 909, New Paltz, New York 12561-3811

Phone

518.462.4800

Email

kmarco@nyshfa-nyscal.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare/CMS (Care Compare): 1 to 2 stars out of 5 (CMS/Medicare overall rating) (63 reviews on Birdeye platform)
  • Yelp: 1 out of 5 stars (2 reviews)

Patients praise

  • praised by some for cleanliness and professional nursing staff
  • successful rehabilitation outcomes for some residents
  • some family members report attentive and caring staff
  • positive experiences noted with the therapy team

Common complaints

  • reports of staff neglect and unprofessionalism
  • concerns regarding understaffing
  • allegations of inadequate hygiene care for residents
  • complaints regarding fall prevention and safety hazards
  • official health inspections citing deficiencies in resident care and rights

"This facility is UNSAFE! They are under staffed and the patients are not being taken care of properly."

Yelp Review (Janine W.)

"The staff were very supportive, helpful and caring!! When my husband left the rehab his condition improved tremendously."

Online Patient/Visitor Review

"One reviewer expressed extreme dissatisfaction, stating their family member received no assistance or therapy as promised, leading to worsened medical conditions."

Summary of Patient/Family Experiences on MyCaringPlan

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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New Paltz, NY·Rehabilitation and Nursing

New Paltz Center for Rehabilitation and Nursing is a short-term rehab and long-term care facility in New Paltz, NY. It offers advanced rehab services, including physical, occupational, and speech therapy, supported by on-site physicians and state-of-the-art technology. The center operates from 1 Jansen Rd, New Paltz, with a small staff (3 employees) and leadership focused on social work (Director of Social Work: Janell Santana-Sims). Contact: 845.255.0830. Categories: healthcare, short-term rehab, long-term nursing care.

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