Mental Health & Wellness Clinics
Psychiatry/Mental Health • New Rochelle, NY
Clinic Type
Psychiatry/Mental Health (multi-location group)
Address
New Rochelle: 150 Huguenot Street, New Rochelle, NY 10801; Mount Vernon: 256 Washington Street, Mount Vernon, NY 10553
Phone
Crisis/Urgent: 888-TGCW-CAN (888-842-9226); Intake: 914-613-0700 x3303
info@tgcny.org
Opening Hours
Open 6 days/week (Monday-Saturday) with select evening appointments available
Website
https://www.theguidancecenter.org/mental-health-addiction-services/mental-health-wellness-clinics
Emergency Care
Crisis/Urgent: 888-TGCW-CAN (888-842-9226)
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
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Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Alssaro Counseling Services): 4.6/5 stars (131 reviews)
- APP Health Group (client testimonials): 5/5 stars
Patients praise
- Appreciative of compassionate, attentive, and skilled clinicians
- Convenience of telehealth options facilitating access to care
- Positive impact on personal mental health journeys and treatment outcomes
- Welcoming and professional front office staff in certain clinics
Common complaints
- Administrative and billing issues, such as difficulties with scheduling, delays, and poor communication
- Inconsistent responsiveness from some providers or staff
- Complaints regarding cancellation policies and unexpected charges
- Rare but severe reports of unprofessional conduct by individual practitioners
"Senora is a great therapist. However, the systems at Alssaro suck. They will cancel the same day but if you do, you’re charged. They also didn’t have my receipts available for a whole year..."
— Alssaro Counseling Services review (Birdeye)"Unfortunately I cannot recommend this doctor... She would fall asleep on zoom, and I'd have to wake her up. And then when I confronted her, there were excuses."
— Dr. Kristine Kingsley review (WebMD)"Many clients praise the approachable, caring nature of practitioners... Reviewers also frequently commend the convenience of telehealth options... multiple reviews mention delays in appointment scheduling or communication lapses..."
— Summary of LifeStance Health reviews (Wheree)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Clearwave's New Rochelle Location, the Grand Opening! | Clearwave Mental Health — Dec 19, 2025
- Kasandra Reyes, LMHC - Therapist in New York - LifeStance Health — Feb 9, 2026
- Spravato (Esketamine) Nasal Spray for Depression | New Rochelle, NY — Sep 9, 2025
- nancy kessler — May 27, 2026
- SOL Mental Health Announces Grand Opening of New Clinic in White Plains | SOL Mental Health — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry/mental health clinics in New Rochelle
Summary: Clearwave Mental Health is a privately held mental health care management services company based in Poughkeepsie, NY, founded in 2023. It provides administrative services to Clearwave Psychiatry and Clearwave TMS Medical, a premier psychiatric and TMS provider group in New York. The organization operates four offices across New York (Valhalla, Middletown, Poughkeepsie, and Nanuet) and has hosted community events such as a Mental Healthcare Dinner in New Rochelle and Wellness Wednesday Workshops. For New Rochelle specifics, you can contact the New Rochelle area outreach or check event details via Clearwave’s community activities. Key contact: info@clearwavementalhealth.com or (845) 471-1807.
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