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Clinic Type

Urgent Care

Address

101 Glover Johnson Place, New Rochelle, NY 10801

Phone

914-632-5000; 914-701-1700; 914-365-3522; 718-405-4800; 914-361-6537

Email

careers@montefiore.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Not specified

Emergency Care

Montefiore New Rochelle Hospital provides emergency services as part of its acute care offerings.

Services Offered

  • Emergency Services
  • Acute Care
  • Primary Care
  • Preventive Care
  • Continuing Healthcare
  • Home Care

Team

  • Montefiore New Rochelle Hospital, New Rochelle, part of Montefiore system — Hospital

Insurance & Payment

  • Insurance plans accepted (as listed on site)
  • paying for your care
  • financial services
  • financial aid policy

Not specified as a single list; pages referenced include Insurance Plans Accepted, Paying for Your Care, Financial Services, Financial Aid Policy

Pay your bill online, financial services, paying for your care

Languages Spoken

FAQs

What services are offered at Montefiore New Rochelle Hospital?

Emergency, acute and primary care; state-of-the-art pavilion with primary, preventive and continuing healthcare.

How can I contact you for questions or concerns?

Here’s how to reach us.

Where is Montefiore New Rochelle Hospital located?

Addresses provided: 101 Glover Johnson Place, New Rochelle, NY 10801; MMG New Rochelle Health Center at 29 Glover Johnson Place; Schaffer Extended Care Center at 75 Glover Johnson Place and 16 Guion Place; Montefiore Home Care at One Fordham Plaza, Suite 1100, Bronx, NY 10458.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • seniors.fyi: 3.9/5 (60 reviews)
  • caring.com: 3.5/5 (27 reviews)
  • seniors.fyi: 2.7/5 (18 reviews)
  • caring.com: 3.7/5 (4 reviews)
  • seniors.fyi: 2.0/5 (2 reviews)
  • seniors.fyi: 5.0/5 (15 reviews)
  • agingchoices.com: Not explicitly clear (5-star distribution shown)

Patients praise

  • Professional and compassionate care in specific home-based services
  • Effective care coordination and proactive management in certain agencies
  • High-quality, personalized attention from individual, private-duty caregivers
  • Specific staff members identified as caring and helpful

Common complaints

  • Understaffing leading to long response times for call bells and basic needs
  • Rude or inattentive staff behavior
  • Inconsistent quality of medical care and rehabilitation services
  • Poor facility cleanliness and maintenance (e.g., odors, pests, run-down conditions)
  • Administrative disorganization, including communication gaps and discharge planning errors

"The facility is abysmal and severely understaffed, often taking an hour or more to respond to call bells."

seniors.fyi

"This place was terrible, so unorganized, he would go days without PT. All we heard were excuses!!"

caring.com

"Vision Homecare Services in New Rochelle is best suited for families that want to keep a loved one living at home while receiving highly coordinated, relationship-driven support."

seniors.fyi

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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