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Clinic Type

OB-GYN

Address

—

Phone

—

Email

data.support@cms.hhs.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Heather Metchick): 3.31 out of 5 (181 ratings)
  • Healthgrades (Dr. Jacob Rouse): 4.5 out of 5 (Likelihood of recommending)
  • Vitals (Dr. Heather Metchick): 4.1 out of 5 (Average rating)

Patients praise

  • doctors described as thorough, gentle, and compassionate
  • positive outcomes reported for surgeries and medical treatments
  • some patients feel heard and well-cared for by individual physicians

Common complaints

  • poor communication and appointment reminder systems
  • difficulties with office staff and policies regarding late arrivals or record access
  • perceived lack of concern for patient medical history or holistic health needs
  • billing and insurance-related frustrations

"Dr. Rouse was the most thorough OBGYN I have ever had! He was kind, compassionate and extremely considerate."

— Healthgrades (Dr. Jacob Rouse)

"Over the years the bad communication system in place shows. They have no appointment reminder system in place. They take forever to call back if at all."

— Healthgrades (Dr. Heather Metchick) review

"Dr. Metchick is a doctor who really cares. It is very clear in her attitude and the way she treats her patients. She is unbelievably kind and compassionate..."

— Vitals (Dr. Heather Metchick) review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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